Note: The job is a remote job and is open to candidates in USA. Confidential is seeking a Disaster Recovery Analyst / Program Coordinator to support its enterprise Disaster Recovery program. The role coordinates DR planning, documentation, testing, governance, reporting, ServiceNow/CMDB activities, and stakeholder engagement across application, infrastructure, cybersecurity, and project teams.
Responsibilities
- Support the development, maintenance, and quality review of Disaster Recovery Plans (DRPs)
- Coordinate plan updates with application owners, infrastructure teams, and business stakeholders
- Ensure DR documentation remains current, complete, and aligned with corporate standards
- Track remediation items resulting from DR plan reviews and assessments
- Coordinate disaster recovery exercises, tabletop tests, technical recovery tests, and failover activities
- Support scheduling, stakeholder communications, testing logistics, and evidence collection
- Track test results, lessons learned, corrective actions, and improvement opportunities
- Assist with expanding DR testing and plan coverage across additional applications and region
- Review and coordinate requests related to DR information maintained in the CMDB
- Support validation of DR metrics, recovery objectives, and application recovery requirements
- Assist with governance processes related to DR exceptions, deviations, and risk acceptance activities
- Maintain records and audit evidence supporting DR compliance requirements
- Assist in managing DR-related records and workflow activities within ServiceNow and CMDB processes
- Coordinate updates associated with recovery tiers, DR status, testing records, and related configuration data
- Produce recurring DR status reports, dashboards, and metrics
- Track compliance against DR planning and testing requirements
- Monitor action-item completion and provide reporting on program progress
- Provide project coordination support for DR initiatives and strategic roadmap activities
- Assist with meeting preparation, action-item tracking, and stakeholder follow-up
- Support execution of DR program improvement initiatives and roadmap deliverables
- Collaborate with application owners, infrastructure teams, cybersecurity teams, and external partners
- Facilitate communications during DR exercises and recovery readiness activities
- Serve as a coordination point for DR-related requests and inquiries
Skills
- Knowledge of Generative AI tools specifically Microsoft Copilot
- Ability to leverage AI tools to improve disaster recovery documentation, plan maintenance, test reporting, and knowledge management
- DRI Certified Business Continuity Professional (CBCP)
- DRI Associate Business Continuity Professional (ABCP)
- BCI Certificate in Business Continuity (CBCI)
- Experience supporting enterprise Disaster Recovery programs for ERP platforms such as SAP, Oracle, or large-scale business-critical applications
- Experience coordinating technical failover, recovery, and resilience testing exercises
- Knowledge of recovery technologies, cloud resiliency, backup and replication solutions
Company Overview
Company H1B Sponsorship