Note: The job is a remote job and is open to candidates in USA. National Debt Relief, LLC is a leading debt settlement organization dedicated to helping consumers manage overwhelming debt. The Director of Strategy & Business Analytics will be responsible for driving analytical insights and strategic projects, presenting recommendations to senior leadership, and eventually leading a team of analytics professionals.
Responsibilities
- Work independently on analytical projects across any area of the business as directed by the VP of Business Analytics
- Identify business problems, performance gaps, and opportunities that warrant analysis -- not only when asked, but by staying close to what is happening in the business
- Structure business questions into a clear analytical approach and determine the right method and data needed to answer them
- Build analysis, models, dashboards, and reports. Turn them around quickly when speed matters
- Present findings and recommendations to senior leadership and C-suite executives. This person will be in those rooms regularly
- Build and maintain self-serve dashboards that give business stakeholders direct visibility into their metrics
- Apply statistical methods to the work -- segmentation, regression, hypothesis testing, forecasting -- at the level the question requires
- Work with machine learning model outputs and translate results into recommendations business leaders can act on
- Partner with Data Engineering and Analytics Engineering on data needs, pipeline requirements, and data model gaps that affect analytical work
- Manage multiple projects at once and prioritize based on business impact
- Support the growth of the Business Analytics function by assuming people leadership responsibilities over time, including leading, mentoring, coaching, and developing direct reports while fostering a collaborative, high-performing analytics team
Skills
- Bachelor's degree in a quantitative or business field required
- 10 years in business analytics, strategy, or a related field, with a track record of doing the analytical work directly -- not just managing it
- Experience presenting analysis to C-suite or senior executive audiences
- Experience working across multiple business functions
- SQL -- used regularly for data extraction and analysis
- BI and data visualization tools -- Sigma, Power BI, and/or Tableau required
- Dbt -- working knowledge of data transformation and how it fits into an analytics workflow
- Statistical analysis -- descriptive statistics, regression, segmentation, hypothesis testing, and forecasting
- Machine learning -- enough working knowledge to use model outputs, identify appropriate use cases, and explain results to non-technical stakeholders
- Communication -- written and verbal, including presenting complex findings clearly to executive audiences
- Business judgment -- knows what questions to ask, not just how to answer them
- Computer competency and ability to work with a computer
- Prioritize multiple tasks and projects simultaneously
- Exceptional written and verbal communication skills
- Punctuality expected, ready to report to work on a consistent basis
- Attain and maintain high performance expectations on a monthly basis
- Work in a fast-paced, high-volume setting
- Use and navigate multiple computer systems with exceptional multi-tasking skills
- Remain calm and professional during difficult discussions
- Take constructive feedback
- Available for full-time position
- Advanced degree preferred
- Financial services or consumer services experience preferred
Benefits
- Generous Medical, Dental, and Vision Benefits
- 401(k) with Company Match
- Paid Holidays, Volunteer Time Off, Sick Days, and Vacation
- 12 weeks Paid Parental Leave
- Pre-tax Transit Benefits
- No-Cost Life Insurance Benefits
- Voluntary Benefits Options
- ASPCA Pet Health Insurance Discount
- Wellness Incentive Program
- Employee mentorship and leadership programs
Company Overview