Note: The job is a remote job and is open to candidates in USA. Novolex is a manufacturer of food, beverage, and specialty packaging serving foodservice, retail, food processing, and industrial sectors. The Director, Sales - Walmart will lead the Walmart and Sam’s Club relationship, develop strategic sales initiatives, manage national account managers, and partner cross-functionally to drive profitable growth, market share expansion, and customer satisfaction.
Responsibilities
- Develop and execute comprehensive sales strategies aligned with company objectives for revenue growth, profitability, and market share expansion within Walmart and Sam’s Club
- Own the overall Walmart relationship and serve as the primary point of contact or escalation for key customer stakeholders
- Build and cultivate relationships at all levels of the organization, including merchant, replenishment, sourcing, operations, and executive leadership teams
- Drive strategic business planning including diversification and margin management, annual joint business planning, and long-term growth initiatives with Walmart
- Identify and pursue new business opportunities, category expansion, and product innovation opportunities
- Deliver annual volume, revenue, profitability, and market share targets
- Lead pricing strategy, contract negotiations, promotional planning, and product quotations, including capital investment requirements when applicable
- Develop and drive pipeline opportunities that support sustainable growth and account diversification into additional whitespace
- Monitor customer performance, market trends, competitive activity, and category insights, communicating findings and recommendations to leadership
- Obtain the voice of the customer through regular customer engagement, industry events, and intelligence gathering
- Lead cross-functional collaboration with Procurement, Product Development, Marketing, Quality, Finance, Category Management, Supply Chain, Forecasting, Operations, and Customer Service teams
- Ensure customer requirements are effectively communicated and executed throughout the organization
- Partner with forecasting and supply chain teams to develop accurate demand plans and inventory strategies
- Resolve service, quality, and operational issues promptly while maintaining a high level of customer satisfaction. Be effective point of escalation as necessary
- Collaborate with distribution and channel partners to maximize sales effectiveness and service levels
- Lead, coach, and develop a team of National Account Managers
- Establish clear performance objectives, accountability measures, and development plans for team members
- Foster a culture of customer focus, collaboration, continuous improvement, and results-oriented execution
- Effectively delegate responsibilities while ensuring alignment with organizational goals and customer expectations
- Maintain accurate forecasts, weekly customer activity updates, quarterly account reviews, and pipeline management through CRM tools
- Prepare and present customer business reviews, growth strategies, and performance updates to executive leadership
- Utilize data and analytics to support strategic decision-making and business planning
Skills
- Bachelor's degree in Business Administration, Marketing, Sales, or a related discipline
- 10+ years of progressive sales experience in packaging, consumer products, foodservice, retail, or related industries
- Proven success managing large national accounts and delivering profitable sales growth
- Experience leading and developing sales professionals
- Demonstrated ability to build executive-level customer relationships and influence key decision-makers
- Strong business acumen with expertise in sales strategy, negotiations, forecasting, and financial analysis
- Excellent communication, presentation, and relationship management skills
- Proficiency with CRM systems, SAP, Microsoft Excel, and PowerPoint
- Direct experience managing the Walmart business is strongly preferred
- Experience living and working within the Walmart supplier ecosystem
Benefits
- Bonus
- 401(k) plan with company match
- Comprehensive medical, dental, and vision insurance
- Flexible spending and health savings accounts
- Paid vacation and sick days
- Paid parental leave
- Paid holidays
- Wellness program
- Comprehensive medical, dental and vision insurance as well as a variety of other well-being resources focused on mental, physical and financial health
- Opportunities for advancement
- Skills development programs
- Advanced education programs
- Training and development programs and courses through MyLearning
- Company and industry training curricula
- Support for formal education through the Tuition Reimbursement Program (Non-Union)
- Learning Management System that supports and enhances employee skills at all levels of the organization
Company Overview