Note: The job is a remote job and is open to candidates in USA. Microsoft's Global Strategy & Operations team translates strategy into execution for the Core commercial organization. The Director, Sales Strategy Enablement leads the Global Business Operations team, overseeing executive operating rhythms, cross-functional alignment, operational excellence, and strategic decision-making. The role also develops a high-performing team and drives scalable, AI-enabled process improvements.
Responsibilities
- Set enterprise-wide direction for program strategy, performance, and change: Define success metrics, guide business reviews and analytics, drive change management and organizational adoption, and ensure programs align with Microsoft’s strategic priorities and deliver measurable business value
- Lead organizational execution, communications, and stakeholder influence: Establish communication and landing strategies, drive rhythm of business, secure executive sponsorship, enable cross-functional readiness, and ensure teams effectively communicate program impact through data-driven storytelling
- Drive operational excellence and portfolio governance at scale: Oversee complex program portfolios, establish governance and success criteria, optimize processes, manage resources and capacity, and ensure efficient, customer-focused execution across organizations
- Provide strategic thought leadership for innovation and business outcomes: Shape program design, risk management, compliance, and long-term business strategy; guide teams in solving complex problems, identifying new opportunities, simplifying large-scale challenges, and aligning investments with priorities such as AI, security, efficiency, and quality
- People Management: Managers deliver success through empowerment and accountability by modeling, coaching, and caring. Model: Live our culture. Embody our values. Practice our leadership principles. Coach: Define team objectives and outcomes. Enable success across boundaries. Help the team adapt and learn. Care: Attract and retain great people. Know each individual’s capabilities and aspirations. Invest in the growth of others
- Build, lead, and develop a high-performing team of strategic operations professionals, setting clear direction, priorities, and standards for the work
- Hire, onboard, and grow talent; coach individual contributors on executive operations, stakeholder management, and business acumen
- Model, coach, and care in line with Microsoft's manager expectations—creating clarity, generating energy, and delivering success through the team
- Set the quality bar for the team's deliverables and hold the team accountable for the timeliness, accuracy, and business impact of every rhythm
- Foster an inclusive, resilient, and engaged team culture that thrives in a fast-paced, high-visibility environment
- Own and evolve the Core organization's executive operating model, keeping leadership focus aligned to the highest-impact business priorities
- Be first and best with AI usage to automate business processes across each rhythm, driving operational efficiency and productivity
- Direct the governance that translates strategic objectives into measurable execution and clear accountability across the organization
- Partner with senior leaders to surface emerging opportunities, business risks, and cross-organizational dependencies early through the operating cadence
- Connect the dots across the executive rhythms to ensure critical decisions and asks are getting surfaced from Field through to SLT
- Disseminate actions and communications from the executive rhythms out to the Field in partnership with the CCS Landing team
- Establish and scale frameworks that strengthen transparency, decision-making, and cross-functional alignment across business priorities
- Ensure executive discussions convert into outcomes through clear ownership, commitments, and organizational follow-through
- Guide the team in synthesizing insight from across the organization into trends, opportunities, barriers, and the strategic actions that need senior leadership engagement
- Partner with business leaders to frame complex challenges into clear decisions, recommendations, and executive-ready discussions
- Connect business priorities, performance outcomes, and leadership actions across Core, CSA, and field organizations
- Enable confident leadership decisions through compelling business narratives, data-driven insight, and a clear articulation of business impact
- Serve as the Manager interface between Core Strategy & Operations, Field, Solution Area, and SE&O leadership, keeping priorities, initiatives, and business objectives aligned globally
- Set the standards, tools, and mechanisms that make the organization's business rhythms repeatable, scalable, and efficient
- Identify where cadence, tooling, or process can be simplified or automated to reduce overhead and raise the quality of decisions, and lead the team to implement those improvements
- Role-model and drive team adoption of new capabilities, including AI, to raise the bar on how strategic operations are run
Skills
- Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 6+ years experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field
- OR equivalent experience
- 6+ years experience in in Near Term Strategy (2 years out), Management Consulting, Sales, or Finance
- 4+ years people management experience
- Master's Degree in Business Administration or related field AND 6+ years of marketing, strategy, sales, sales leadership, program management, project management, business planning, consulting, banking, finance, economics, and/or partner organization experience
- OR Bachelor's Degree in Business, Finance, Economics, Computer Science, or related field AND 8+ years of marketing, strategy, sales, sales leadership, program management, project management, business planning, consulting, finance, economics, and/or partner organization experience with an emphasis on large scope projects partnering with senior leadership
- OR equivalent experience
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