Note: The job is a remote job and is open to candidates in USA. Vertosa is a science-first cannabis company that creates active ingredients for infused products. The Director of Sales leads and scales the customer-facing sales organization, manages sales performance and forecasting, and develops repeatable B2B sales and account-management processes. The role also supports strategic opportunities, sales enablement, customer relationships, and cross-functional execution.
Responsibilities
- Lead, manage, coach, and mentor customer-facing sales talent focused on new customer acquisition, retention, expansion, and long-term customer value
- Establish consistent management practices, including regular 1:1s, pipeline reviews, deal reviews, skill-development sessions, and performance conversations
- Identify performance and skill gaps, create practical development plans, address performance concerns constructively, and build clear development pathways for both new-business and account-management roles
- Recruit, interview, onboard, and ramp new sales talent while building a resilient, collaborative team that can maintain strong execution as priorities change
- Help design and scale the sales team including role definition, ownership rules, customer segmentation, handoff points, service expectations, and performance standards
- Create a systematic approach to developing distinct sales capabilities across new customer acquisition and account management, with clear competencies, training, coaching, career progression, and measurable expectations for each role
- Build and maintain sales-enablement infrastructure that provides the team with the tools, content, playbooks, market knowledge, onboarding resources, and internal support needed to improve performance and support continued growth
- Own team performance against bookings, revenue, new-customer, and qualified-pipeline targets established with the EVP, Revenue, and translate priorities into clear territory and account expectations
- Lead pipeline and forecast reviews, identify risk and upside early, and ensure follow-up actions are clearly assigned and completed
- Support Account Executives on complex, high-value, or strategically important opportunities, including deal strategy, negotiations, and customer alignment
- Improve sales productivity through stronger qualification, consistent follow-up, better deal planning, disciplined account management, and effective use of internal resources and sales-enablement tools
- Build and continuously improve practical, repeatable processes for both new customer acquisition and ongoing account management, including clear standards for qualification, stage progression, next steps, close dates, pipeline coverage, forecast categories, account plans, expansion opportunities, and renewal or reorder visibility
- Define and manage leading and lagging sales KPIs in partnership with the EVP, Revenue and Revenue Operations
- Set and enforce high standards for HubSpot usage, data quality, activity tracking, deal updates, and forecast accuracy
- Use sales data to identify gaps, guide decisions, and adjust priorities quickly while partnering with Revenue Operations to improve reporting without unnecessary complexity
- Develop relationships with strategic customers and help Account Executives strengthen senior-level customer relationships
- Translate customer and market feedback into clear actions with Revenue Operations, Marketing, Technical Services, R&D, Operations, and Finance
- Balance customer urgency with operational capabilities, compliance, margin, and long-term value; make sound decisions with incomplete information and adjust quickly when conditions change
- Ad-hoc responsibilities as requested by management or leadership, or determined by business needs
Skills
- 7+ years of progressive B2B sales experience, including at least 3 years of direct people-management responsibility
- Demonstrated success building or scaling a sales organization, including developing both new-business and account-management capabilities
- Experience building or materially improving sales processes, KPIs, forecasting practices, pipeline standards, account-management processes, sales-enablement systems, and performance-management structures
- Hands-on CRM experience and the ability to manage a sales team through CRM data and opportunity-level detail
- Experience recruiting, onboarding, developing, and performance-managing quota-carrying salespeople and/or account managers, with evidence of building repeatable development systems and consistent management practices
- Strong judgment in complex, technical, multi-stakeholder B2B sales cycles
- Ability to operate effectively when priorities shift, information is incomplete, resources are constrained, and processes are still evolving
- Strong communication, negotiation, presentation, customer-management, and cross-functional leadership skills; bachelor's degree or equivalent experience
- Direct cannabis industry experience is strongly preferred. B2B cannabis experience is strongly preferred with meaningful B2B sales leadership
- Experience in cannabis ingredients, extracts, beverages, edibles, manufacturing, co-manufacturing, or another technical cannabis category
- Experience leading sales across multiple states, regions, or customer segments
- Experience building or formalizing an Account Management or Customer Growth function alongside a new-business sales team
- Experience selling technical products that require coordination with R&D, operations, manufacturing, or quality teams
Benefits
- Remote work arrangement
- Opportunities for career growth
Company Overview