Note: The job is a remote job and is open to candidates in USA. Availity is a healthcare technology company focused on transforming the healthcare landscape. The Director of Product Management will lead the Provider Data Management and Symphony product portfolios, driving product strategy and execution to enhance healthcare workflows.
Responsibilities
- Leading the PDM and Symphony product portfolios – developing and executing the product strategy, managing the strategic roadmap, and ensuring cross-functional alignment to deliver and monetize products
- Developing and nurturing world-class product management talent and empowered teams, leveraging modern best practices, continuous development, and a coaching mindset
- Leading, coaching, and developing a high-performing product organization, establishing the processes, discipline, and culture needed to scale execution, accelerate delivery, and drive business impact
- Partnering closely with Engineering to prioritize work, remove delivery bottlenecks, and improve roadmap execution
- Working with Implementation teams to improve customer onboarding and reduce the complexity and duration of implementations
- Leveraging data product expertise to improve how provider data is ingested, validated, enriched, mastered, and delivered across the platform
- Leading continuous discovery processes to regularly test assumptions and iterate on product features with customer feedback
- Driving cross-team innovation and enterprise thinking to actively seek opportunities for growth through product line extensions, partnerships, channel expansion, and operational/cost improvements to existing products
- Helping scale the organization by introducing structure, repeatable processes, and a culture of disciplined execution
- Owning product metrics, progress, user experience and operational outcomes and regularly communicating outcomes against product goals to drive iterative improvements
- Collaborating and influencing across the Availity matrix organization to align the activities of product, marketing, IT, sales, and service teams and their leaders to deliver the product(s)
- Ensuring technical feasibility, architectural alignment, scale, and performance of solutions by engaging and soliciting feedback from the right technical, operational or enterprise team members
Skills
- 10 years in leadership role demonstrating the ability to lead high-performing teams, influence stakeholders, and drive product strategy
- Bachelor's Degree in Engineering, Computer Science, or relevant experience or equivalent education
- Experience within healthcare technology, health plans, provider organizations, or healthcare data platforms
- Demonstrated experience managing data-centric products, including products involving data ingestion, validation, enrichment, governance, and master data management concepts
- Proven track record of improving product execution, delivery velocity, prioritization, and cross-functional alignment
- Demonstrated ability to establish operational rigor, scalable processes, planning discipline, and execution frameworks across a product organization
- Experience with Provider Data Management, Provider Directories, Credentialing, Enrollment, Network Management, or provider information management solutions
- Strong focus on deeply understanding customer needs, market trends, and user pain points, with a track record of delivering solutions that provide exceptional user value
- Expertise in developing and executing long-term product roadmaps, aligning product strategies with business goals, and prioritizing features based on impact and value
- Ability to effectively collaborate with engineering, design, sales, and marketing teams to ensure product success from concept to launch and beyond
- Strong understanding of agile frameworks, lean principles, and product development cycles to deliver products efficiently while maintaining high quality
- Ability to communicate complex product concepts to both technical and non-technical stakeholders, ensuring alignment and clear direction across teams
- Experience leading teams through change, managing ambiguity, and adapting product strategies in fast-paced or evolving environments
- Demonstrated ability to take products from ideation to launch, with measurable business outcomes such as increased customer acquisition, retention, or revenue growth
- A passion for staying at the forefront of product management trends, continuously learning, and sharing best practices within the product community
- Healthcare technology and provider data experience (PDM, provider directories, credentialing, enrollment, network management) is highly desirable
- MBA is a plus
Benefits
- Availity is a certified “Great Place to Work”
- Several Culture teams and a Young Professionals Group; ways to engage with fellow Availity associates
- Pop up lunches in/near Jacksonville when meetings are taking place and lunch is provided for everyone
- Culture of continuous learning (many resources and experts in the tech stack and industry)
- Casual dress code: you can wear jeans
- Competitive salary
- Bonus structure
- Generous HSA company contribution
- Healthcare benefits
- Vision benefits
- Dental benefits
- 401k match program (available on day one)
- Unlimited PTO for salaried associates
- 9 paid holidays
- Hourly associates start at 19 days of PTO and go up from there (with the same holiday benefits)
- Wellness reimbursement up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
- Education reimbursement
- Paid Parental Leave for both moms and dads, both birth parents and adoptive parents
- Volunteer their time and funds to engage community organizations campaign (partners locally and nationally to raise awareness, funds and morale)
- As a remote first company, associates are provided with camera/video capability to simulate the office environment
Company Overview