Note: The job is a remote job and is open to candidates in USA. Code Metal develops automated software engineering solutions using AI and formal verification methods. The Director, GTM Operations will own the go-to-market operating engine, driving pipeline creation, conversion, and new business growth while leading GTM programs, systems, processes, analytics, cross-functional execution, and team development.
Responsibilities
- Own the acquisition funnel from leads and early stage opportunities through closed-won, with accountability for pipeline health, conversion, and new logo attainment
- Identify and address bottlenecks across our end-to-end GTM motion, as well as rep productivity in partnership with GTM leadership
- Translate company and product priorities into focused, executable sales plays and programs that create pipeline and accelerate opportunities
- Establish clear objectives, success metrics, owners, and milestones for each program and operating rhythm
- Continuously assess program performance and make pragmatic calls to scale, adjust, or stop initiatives based on results
- Partner with GTM-focused analysts to ensure clear visibility into pipeline health
- Translate data into actionable insights, connecting program activity to pipeline, conversion, and revenue outcomes to drive measurable business impact
- Own prioritization across GTM Operations, making clear tradeoffs and aligning team capacity to the highest-impact opportunities
- Serve as a key input into broader GTM prioritization and investment decisions
- Define and manage the operating cadence across forecasting, pipeline reviews, and business reviews
- Establish and improve processes across lead management, qualification, routing, and handoffs to ensure consistent execution as the team scales
- Own the performance and evolution of the GTM tech stack, including Salesforce, marketing automation, and sales engagement tools
- Partner with technical/business systems teams on core infrastructure while defining requirements and prioritization to support scale
- Continuously evaluate and redesign GTM processes, workflows, and handoffs to improve performance, scalability, and efficiency
- Orchestrate execution across Sales, Marketing, Product, and Customer Success, ensuring teams move from alignment to action
- Establish clear accountability across functions and actively resolve gaps, dependencies, and competing priorities that could slow execution
- Build strong feedback loops between the field and GTM teams to identify what’s working, where execution is breaking down, and what needs to change
- Drive adoption of GTM processes and operating standards across Sales, Marketing, and CS
- Influence behavior change and ensure initiatives are fully adopted and delivering impact
- Lead and develop a high-performing team across Ops and Systems
- Set priorities, manage capacity, and elevate the team from reactive support to proactive ownership
Skills
- 8+ years of experience in Revenue Operations, Sales Operations, Marketing Operations, GTM Strategy, or a related field, preferably within B2B SaaS or enterprise technology
- Comfort operating across both marketing and sales ops simultaneously, not just one side of the funnel
- Proven track record of owning and improving GTM funnel performance, including pipeline generation, conversion, and revenue outcomes
- Strong understanding of revenue models, pipeline mechanics, and technical or complex B2B sales motions
- A demonstrated track record of taking GTM initiatives from strategy through execution and measurable business impact, ideally in a fast-paced or startup environment
- Comfortable making progress with incomplete information and evolving priorities rather than waiting for perfect clarity
- Experience leading and developing cross-functional operations and analytics teams, including hiring, coaching, and performance management
- Demonstrated ability to translate data and insights into business decisions and drive execution against those decisions
- Experience establishing prioritization frameworks and managing competing initiatives in fast-paced environments
- Strong technical acumen across GTM systems, including Salesforce, marketing automation, sales engagement, and attribution tools
- Excellent communication and stakeholder management skills, with the ability to influence senior leaders, challenge assumptions, and drive alignment across functions
- Experience leading change management initiatives and driving adoption of new processes, systems, and ways of working
- Ability to operate at both strategic and tactical levels, balancing long-term system design with near-term execution
Benefits
- Health care plan with 100% premium coverage, including medical, dental, and vision
- 401k with 5% matching
- Paid Time Off (uncapped vacation, plus sick and public holidays)
- Flexible hybrid or remote work arrangement
- Relocation assistance for qualifying employees
Company Overview