Note: The job is a remote job and is open to candidates in USA. Fencing Supply Group is a North American distributor of fencing products serving professional contractors across residential, commercial, industrial, and infrastructure markets. The Director, Greenfield Operations & Branch Performance leads the planning, launch, and ramp-up of new branch locations while supporting targeted recovery efforts for underperforming branches. The role coordinates cross-functional execution across operations, facilities, staffing, systems, inventory, capital projects, and performance management.
Responsibilities
- Lead operational planning and execution for new greenfield branch openings and major facility startups
- Build and manage launch plans, milestone trackers, readiness checklists, and implementation timelines
- Coordinate cross-functional activities required to open new locations, including facility readiness, staffing, systems, inventory, fleet, safety, customer readiness, and go-live support
- Partner with the COO and executive leadership to ensure launch priorities, resource needs, risks, and decision points are clear
- Own post-opening ramp-up routines to drive speed-to-productivity and early performance stability
- Establish performance visibility for new branch locations from pre-opening through stabilization
- Monitor ramp-up metrics, including revenue development, service readiness, inventory position, staffing levels, customer activation, and operating productivity
- Identify early performance gaps and coordinate rapid corrective actions with regional and functional leaders
- Ensure new branches transition from launch mode to sustainable regional operating ownership
- Create repeatable launch and ramp-up learnings that improve future greenfield execution
- Partner with executive leadership, Finance, Operations, and facilities stakeholders on capital planning for new branches and major branch projects
- Support evaluation, prioritization, and execution of branch-related capital investments
- Ensure capital projects are aligned to growth objectives, operational requirements, and expected returns
- Monitor project timelines, budgets, readiness risks, and ROI achievement
- Provide leadership visibility into capital project status, tradeoffs, and decisions required
- As a secondary focus, support selected underperforming branches that require focused recovery execution
- Partner with Regional Sr. Vice Presidents and Regional Service Directors to diagnose execution gaps and define practical recovery actions
- Reinforce accountability, operating cadence, and follow-through when branches need hands-on support
- Coordinate functional resources needed to resolve barriers related to staffing, inventory, systems, facility constraints, or execution discipline
- Ensure recovery work is targeted, time-bound, and transitioned back to regional leadership once stabilized
- Partner with Operations, Sales, Supply Chain, Finance, HR, IT, Pricing, Safety, and Marketing to execute greenfield openings and branch recovery priorities
- Clarify owners, timelines, decision points, and dependencies across workstreams
- Escalate risks quickly and drive resolution of issues that could delay launch readiness or performance ramp-up
- Ensure branch launch and recovery activities support both service and commercial objectives
- Own launch dashboards, readiness reporting, post-opening performance tracking, and executive updates for greenfield locations
- Analyze trends in ramp-up performance, productivity, service readiness, staffing, inventory, and capital effectiveness
- Provide clear recommendations, risks, and corrective actions to the COO and senior leadership
- Use data to identify when additional support is needed and when locations are ready for steady-state ownership
- Lead, coach, and develop managers and directors supporting greenfield launches, branch productivity initiatives, and targeted recovery efforts
- Set clear expectations for project discipline, execution pace, communication, and accountability
- Build repeatable implementation capability that can scale as FSG continues to grow
- Develop talent and succession depth within branch implementation and operational project leadership roles
Skills
- Bachelor's degree in Business, Operations, Supply Chain, Engineering, or related field
- 10+ years of progressive leadership experience in multi-site operations, industrial distribution, branch operations, logistics, manufacturing, or related industries
- Proven success leading greenfield openings, facility startups, branch launches, network expansion, or large-scale operational implementation initiatives
- Construction Management experience with buildout and remodel
- Demonstrated experience leading managers and directors in a matrixed organization
- Experience managing capital projects, facility expansions, implementation timelines, and cross-functional launch teams
- Strong analytical, project management, change leadership, and executive communication capabilities
- Experience in private equity-backed or high-growth environments
- Experience supporting acquisition integrations, network expansion, branch consolidation, or new market entry
- Building products, construction products, distribution, or industrial operations experience
- Familiarity with performance dashboards, branch KPIs, project management tools, and operating cadence routines
Company Overview
Company H1B Sponsorship