Note: The job is a remote job and is open to candidates in USA. CVS Health is hiring a Director within the Aetna Digital Product Office to define digital product strategy and drive operational experience for the digital organization. The role leads product operations, strategic planning, governance, executive communications, and organizational effectiveness while aligning portfolios, partners, and leaders.
Responsibilities
- Advises management on market trends, customer needs and competitive landscape to inform product strategy and prioritize feature enhancements and new product initiatives
- Serves as a liaison to enterprise strategy teams and leads cross-functional stakeholder alignment for strategic enterprise and cross-channel initiatives, including Health100
- Defines and communicates multi-year digital vision, strategic themes to align and delivery against business goals and market demands
- Manages roadmap development and maintenance to ensure alignment with product strategy
- Communicates strategically with cross-functional teams including design, value tracking and reporting, engineering and product to ensure seamless coordination and delivery throughout the software development lifecycle
- Engages with key stakeholders, including executive leadership and customers, to proactively gather feedback and communicate product updates and enhancements
- Develops executive presentations and strategic storytelling, supporting leaders in the preparation and delivery of communications for executive leadership, the Board of Directors, clients, and external audiences
- Leads annual budgeting, capital planning, investment allocation, and portfolio management, guiding funding decisions, prioritization, and resource alignment across strategic initiatives
- Leads a cross-functional team responsible for product operations, strategic planning, governance, executive communications, and organizational effectiveness supporting Aetna Technology
- Manages a growing team of professionals providing coaching, performance feedback and professional development opportunities to support their growth and success
- Fosters a high-performing and collaborative work environment through advocacy for and mentorship of colleagues of all career stages
Skills
- You must have exemplary communication skills
- Demonstrated success in managing up to executive leaders while also supporting a growing, multi-level team
- You have led strategic forums that delivered desired outcomes
- You are highly skilled at bringing together competitive intelligence, data and analytics, customer insights and market trends into a best-in-class solution
- You think strategically and act tactically
- 8+ years of experience in product strategy and product operations
- Adept at mining, understanding and translating business intelligence
- 8+ years of experience leading complex projects involving multiple cross-functional groups
- Adept at inspiring collaboration and making connections across teams and organizations
- 8+ years of experience with people/performance management, leadership, and coaching in matrixed organization
- 8+ years of professional communication experience, both verbal and written, with executive presentations and the ability to influence across disciplines and levels of seniority
- 8+ years of experience managing budgets, capital planning, portfolio management, and resource alignment across strategic initiatives
- 2 + years of experience with AI and digital development within the Agile or SAFe framework
- Bachelor's degree required
- Managed Healthcare experience
- Mastery of problem solving and decision-making skills
- Embodies growth mindset and able to develop self and others
- Adept at balancing the ideal state by doing what it takes to deliver on goals as expeditiously as possible
- Master's degree preferred
Benefits
- This full-time position is eligible for medical coverage, based on eligibility.
- This full-time position is eligible for dental coverage, based on eligibility.
- This full-time position is eligible for vision coverage, based on eligibility.
- This full-time position is eligible for paid time off, based on eligibility.
- This full-time position is eligible for retirement savings options, based on eligibility.
- This full-time position is eligible for wellness programs, based on eligibility.
- This full-time position is eligible for other resources, based on eligibility.
- CVS Health bonus, commission or short-term incentive program.
- An award target in the company’s equity award program.
- Remote/Hybrid work arrangement.
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