Note: The job is a remote job and is open to candidates in USA. TRUGlobal is seeking a highly experienced Director - Delivery & Growth to lead large semiconductor enterprise delivery engagements and drive strategic customer growth. The role is responsible for end-to-end delivery, transformation programs, executive stakeholder management, global delivery teams, account expansion, and delivery financials.
Responsibilities
- Lead end-to-end delivery for semiconductor enterprise accounts
- Manage Infrastructure, Digital, and Enterprise Application transformation programs
- Drive strategic account growth and customer success
- Partner with CIOs, CXOs, and executive stakeholders
- Lead delivery governance, escalations, SLAs, KPIs, and operational excellence
- Manage global onsite/offshore delivery teams
- Support solutioning, presales, and account expansion initiatives
- Own delivery financials including P&L, forecasting, and resource planning
Skills
- 15+ years of IT industry experience
- Strong Delivery Leadership / Account Management background
- Experience managing large semiconductor/manufacturing accounts
- Strong exposure to PLM, MES, Manufacturing IT, Engineering Systems, and Supply Chain programs
- Experience working with CIO/CXO stakeholders
- Experience managing multi-million-dollar enterprise engagements
- Strong Managed Services and Global Delivery experience
- Infrastructure Delivery
- Cloud Transformation
- Digital Transformation
- Enterprise Applications
- SAP / Oracle / PLM / MES
- Manufacturing IT Systems
- ITSM / ITIL
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