Note: The job is a remote job and is open to candidates in USA. Humana is a healthcare company whose CenterWell business provides integrated, personalized care focused on senior patients. The Director of Data Science will lead a technical team developing and deploying AI/ML models, translate product priorities into validated solutions, and partner with product, IT, enterprise AI, governance, clinical, and operations teams. The role also establishes technical roadmaps, model monitoring practices, and team capabilities to improve patient care measurement and operational efficiency.
Responsibilities
- Lead the development and validation of AI/ML model for both business segment specific and company wide applications (i.e., predictive modeling, NLP, agentic AI)
- Maintain deep technical expertise in AI approaches, staying current on advances while applying rigorous judgement about what methods are appropriate for healthcare contexts
- Promote experimentation and rapid prototyping to validate technical feasibility and model performance before committing to full development cycles
- Balance a research mindset with production discipline, ensuring models are not just technically sound but operationally viable and maintainable
- Implement and rigorously follow enterprise-level frameworks for ongoing model monitoring and performance tracking in production environments
- Define the technical vision and roadmap for the data science team, ensuring understanding of vertical and CenterWell priorities while establishing the operating model for scalable model development
- Collaborate with CenterWell's AI Product Management team to translate product priorities and use cases into technical approaches, timelines and resource requirements
- Provide technical consulting on feasibility, effort estimation, and trade-offs for potential AI opportunities
- Communicate model capabilities and performance characteristics to non-technical partners in clear, applicable terms
- Create technical roadmaps aligned with product priorities, ensuring the team has the right capabilities, tools, and infrastructure to meet strategic goals
- Engage with clinical and operational partners to understand domain context, validate model output, and ensure solutions address real-world needs
- Develop a high-performing team of data scientists, creating a culture of collaboration and learning
- Build reusable frameworks, model templates and shared libraries that increase team productivity and ensure consistency across projects
Skills
- 8+ years of data science experience with demonstrated expertise in developing and deploying ML models in production environments
- Deep technical expertise in AI/ML approaches, with hands-on experience writing and reviewing product-quality code, and developing models from conception through production
- 5+ years of management experience, including talent development and crossfunctional leadership
- Experience partnering with product, engineering and partners to translate requirements into technical solutions
- Experience with MLOps practices including model versioning, experiment tracking and product monitoring
- Communicate complex technical concepts to non-technical audiences while maintaining credibility with senor data scientists and ML engineers
- Demonstrated leadership in establishing technical standards, best practices, and team processes that move quality and efficiency
- Can work Eastern Time Zone hours
- While this is a remote position, occasional travel to Humana's offices for training or meetings may be required
- Experience in healthcare settings, working with EHR data, clinical terminologies, and healthcare-specific ML complexities
- Familiarity with healthcare regulatory frameworks and their possible effects for model development and deployment
- Advanced degree (MS or PhD) in computer science, (bio)statistics, informatics or related quantitative field
Benefits
- This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
- Medical, dental and vision benefits
- 401(k) retirement savings plan
- Time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
- Short-term and long-term disability
- Life insurance
- Many other opportunities
Company Overview
Company H1B Sponsorship