Note: The job is a remote job and is open to candidates in USA. Optum is a global organization that delivers care aided by technology to help millions of people live healthier lives. FlexCare is seeking a Director of Data Product & Analytics Strategy to own data assets, technology and analytics products, and the data roadmap, while turning data into a strategic lever for business performance and growth. The role focuses on product ownership, strategic planning, financial reporting, AI-enabled innovation, manufacturer data partnerships, and Optum integration.
Responsibilities
- Serve as product owner for a portfolio of growth-driving technologies and FlexCare's performance analytics suite. Define, prioritize, and deliver solutions in partnership with leaders across sales, operations, intake, revenue cycle, and finance, ensuring each product is directly tied to measurable business outcomes
- Within the performance analytics suite, partner with functional leaders to define, measure, and improve objectives and key results. Build and manage Red Flag reporting as a core product, surfacing issues while they are still actionable and iterate based on frontline adoption and feedback. Equip leaders with the measurement and escalation tools they need to move their numbers, including analytics, to support sales bracket discussions, with success measured by operational outcomes rather than deliverables shipped
- Inventory FlexCare's current data capabilities and own a multi-year data, analytics, and AI roadmap and budget tied to business OKRs and Optum integration priorities. Lead historical data remediation efforts and deliver a trusted data foundation to serve as a single source of truth to support consistent reporting and decision-making. Lead buy-vs-build evaluations for data, analytics, and AI investments in partnership with the technology and capabilities teams, and present investment recommendations to executive leadership
- Lead the transition from contracted engineering resources to a sustainable long-term operating model, sequencing the handoff to protect critical deliverables, while actively managing the delivery risk inherent in a transition of this scale. Direct analytics and data engineering resources against the roadmap and serve as FlexCare's representative to Optum on all data and analytics matters
- Manage and expand the portfolio of manufacturer data and enhanced services agreements, assisting in contract scoping and execution oversight. Oversee pipeline development and maintenance for reliable, compliant data delivery
- Support and enhance the month-end close reporting process, driving accuracy, timeliness, and consistency. Eliminate manual effort through automation, resolve reconciliation issues, and reduce key-person dependency. Establish and maintain a single source of truth for metrics across FlexCare and Optum
- Maintain FlexCare's reputation as a data-forward leader in the national infusion market by deepening manufacturer partnerships, incorporating emerging data, analytics, and AI best practices into operations, and representing the company at national industry conferences to inform strategy and execution
Skills
- 5+ years of experience in data, analytics, and data product
- 5+ years of management experience
- 3+ years of experience in infusion and/or specialty pharmacy
- Proficiency with modern BI and cloud data platforms (Power BI, Microsoft Fabric or Azure, SQL, Python, or equivalent), including applied machine learning and generative AI, and familiarity with AI governance in a HIPAA-regulated environment
- Remote
- Travel required
Benefits
- Flexibility to work remotely from anywhere within the U.S.
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
- Career development opportunities
Company Overview
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