Note: The job is a remote job and is open to candidates in USA. Intrado is dedicated to saving lives and protecting communities by providing data-centric emergency services for critical events. The Director, Data & Analytics will lead the enterprise data function, including governance, master data management, analytics, reporting, and the data warehouse, while managing a team and partnering with business and technology stakeholders to ensure trusted, accurate, and scalable data.
Responsibilities
- Lead the development and execution of enterprise data governance strategies, policies, and standards
- Establish and maintain master data domains, including customer, product, and contract data
- Partner with business leaders to define data ownership, stewardship responsibilities, and accountability measures
- Drive data quality initiatives, including data profiling, standardization, de-duplication, and governance controls
- Chair and facilitate cross-functional data governance councils and working groups
- Define and maintain enterprise systems-of-record standards and data ownership models
- Partner with application, integration, and business teams to ensure consistent data management across platforms
- Establish and maintain data lineage, metadata, and governance documentation
- Ensure enterprise systems and integrations align with approved data standards and architecture
- Own the enterprise data warehouse strategy, roadmap, and operational performance
- Ensure data is sourced, transformed, and governed according to established standards
- Develop and maintain trusted, certified reporting and analytics solutions for business stakeholders
- Establish enterprise metric definitions and reporting standards in partnership with Finance and business leaders
- Implement data reconciliation and validation controls to ensure reporting accuracy and consistency
- Optimize and streamline reporting tools, dashboards, and recurring reporting processes
- Lead, mentor, and develop a high-performing team of data engineers, analysts, and governance professionals
- Establish clear prioritization, intake, and delivery processes to balance operational support and strategic initiatives
- Build organizational capabilities that support both enterprise reporting and customer-facing data solutions
- Manage vendor relationships, external partners, platform investments, and budget planning
- Partner with Information Security, Legal, and Compliance teams to ensure adherence to data privacy, regulatory, and contractual requirements
- Support enterprise data classification, retention, and protection standards
- Implement operational controls, monitoring, and remediation processes to reduce risk and ensure data integrity
Skills
- 12+ years of experience in enterprise data, analytics, business intelligence, applications, or related technology functions
- Significant experience leading and developing teams that include both data engineering and analytics professionals
- Proven success implementing and operationalizing data governance and master data management programs
- Experience leading data quality improvement initiatives and establishing sustainable governance controls
- Strong understanding of integrated enterprise environments, including ERP, CRM, and service management platforms
- Experience managing enterprise data warehouse environments, reporting platforms, and analytics ecosystems
- Ability to work effectively with executive leadership while influencing stakeholders across multiple functions
- Strong communication, change management, and organizational leadership skills
- Bachelor's degree in Information Systems, Computer Science, Data Analytics, Business, or a related field; equivalent experience will be considered
- Experience with Microsoft Dynamics 365, Salesforce, ServiceNow, Azure, Databricks, or similar enterprise platforms
- Experience in private equity-backed, highly regulated, or reporting-intensive organizations
- Background in telecommunications, network services, public safety, SaaS, or other complex operational environments
- Master's degree in a related field
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Life and disability coverage
- Paid time off
- A 401(k) retirement plan
- Paid parental leave
- Access to a robust library of personal and professional training resources
- Employee discounts
- Critical illness coverage
- Hospital indemnity coverage
- Access to legal support
- Pet insurance
- Identity theft protection
- An EAP (Employee Assistance Program) that includes free mental health resources/support
Company Overview