Note: The job is a remote job and is open to candidates in USA. Paula’s Choice Skincare is a global skincare company focused on science-backed products and transparent, inclusive beauty. The Director, Creative Operations will lead creative project management and oversee end-to-end photo and video production, ensuring complex campaigns are delivered on time, within budget, and aligned with company goals.
Responsibilities
- Lead multiple concurrent campaigns, including new product launches, seasonal collections, digital assets, email/social campaigns, and ecommerce updates
- Translate creative briefs into clear scopes, timelines, and deliverables using PM tools like Jira, Monday.com, or Smartsheet
- Drive project kickoffs, milestone reviews, approvals, and delivery across creative and marketing teams
- Collaborate cross-functionally with marketing, ecommerce, product development, and external vendors to ensure creative alignment with brand objectives
- Own weekly reporting, status updates, and flag risks or blockers early
- Oversee freelancer who will produce photo and video shoots from concept to completion (in-studio and on-location)
- Manage casting and coordinate with talent agencies to ensure inclusivity and representation that aligns with brand values
- Oversee pre-production planning: call sheets, schedules, creative decks, shot lists, crew hiring, equipment booking, and studio/location logistics
- Ensure freelance producer will lead on-set operations to ensure smooth execution, creative integrity, and efficiency
- Manage post-production workflows including file handoffs, image selections, retouching, and asset delivery
- Build and manage production and creative budgets; track spend and reconcile invoices
- Vet and manage external partners, including stylists, photographers, production vendors, and retouchers
- Negotiate contracts and maintain clear usage rights, licensing, and release documentation
- Leverage project management software to increase transparency across creative deliverables
- Own digital asset organization, file versioning, and content management systems (e.g., Dropbox, Airtable)
- Contribute to continuous improvement of creative operations and production processes
Skills
- * Hours: Typical PST Business Hours, some flexibility
- * Physical requirements: Ability to handle both sitting and screen time for long periods of time
- * 7–10 years' experience in creative project management and/or photo production within the beauty, skincare, or lifestyle industries
- * Demonstrated success in leading large-scale project portfolios from concept to launch with full accountability for scope, time, and budget
- * Deep understanding of content needs across ecommerce, social, retail, and influencer platforms
- * Hands-on production expertise with both product and talent shoots
- * Strong communication and stakeholder management skills, including vendors, agencies, and freelancers
- * Experience using tools such as Jira, Monday.com, Smartsheet, Dropbox, Adobe Creative Suite, and Capture One
- * Passion for the beauty/skincare industry and a keen eye for detail, aesthetics, and process
- * **Location:** We're a Seattle based company and prefer candidates who are local to Seattle. However, we're open to remote candidates on the West Coast
Benefits
- Generous paid time off, including time off to volunteer
- Learning and development resources to support personal and professional growth
- Wellness benefits like meditation app memberships, product discounts, and free samples of our amazing products
- Most roles are fully remote (roles that are required to be at our Seattle HQ can be found in the details section of this job post)
- Great location – for roles that are hybrid or fully onsite, we’re in the heart of Seattle’s beautiful International District
- A dog-friendly office
- A robust benefits package including health, vision, dental, retirement and more
- Flexible spending account
- Employee assistance program
- Fitness perks
- Meditation app membership
- Product samples and discounts
- Generous PTO
- Participation in the company discretionary bonus plan
Company Overview
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