Note: The job is a remote job and is open to candidates in USA. DaVita Integrated Kidney Care (IKC) is hiring a Director, Clinical Programs to lead care-model transformation and clinical-performance initiatives across its value-based care portfolio. The role oversees initiatives from design through implementation and ongoing improvement, coordinating clinical, operational, analytical, product, technology, and financial teams to improve outcomes, quality, utilization, and affordability.
Responsibilities
- Lead the design, implementation, and improvement of care models serving patients with complex chronic conditions
- Translate clinical and business priorities into practical operating models, workflows, roles, accountabilities, and management routines
- Identify the most important barriers to performance and bring the right teams together to solve them
- Build approaches that can scale across programs, populations, and markets
- Lead initiatives designed to improve patient engagement, clinical outcomes, quality, avoidable utilization, and total cost of care
- Partner with clinical and operational leaders to translate patient-risk and performance insights into focused interventions
- Evaluate whether operational activity is producing the intended patient and business outcomes
- Use data and frontline insight to identify performance gaps and focus teams on the actions that matter most
- Own complex initiatives from planning and readiness through implementation, stabilization, and sustainable operations
- Establish clear priorities, accountabilities, risks, and decision points
- Ensure teams have the workflows, tools, training, reporting, and support needed to execute successfully
- Resolve cross-functional issues through durable solutions rather than recurring workarounds
- Partner with Analytics, Product, and Technology teams to develop reporting and tools that enable leaders to manage performance
- Connect strategic goals with operational measures, clinical outcomes, and financial performance
- Help leaders identify where execution is breaking down and take timely action
- Translate complex performance information into clear insights and recommendations
- Lead highly matrixed work across Clinical, Operations, Analytics, Product, Technology, Patient Engagement, Finance, Actuarial, and other functions
- Build trusted relationships with senior leaders and cross-functional partners
- Facilitate decisions when teams have different priorities, perspectives, or constraints
- Communicate complex issues simply, including clear recommendations, tradeoffs, and decisions required
- Lead and develop managers, analysts, and workstream leaders
- Create meaningful ownership and clear accountability within the team
- Coach others in structured problem-solving, stakeholder leadership, operating judgment, and executive communication
- Build repeatable approaches that strengthen the organization's transformation capability
Skills
- Bachelor's degree in business, healthcare administration, public health, nursing, economics, operations, analytics, or a related field
- 8+ years of relevant professional experience
- Experience in healthcare transformation, value-based care, population health, clinical operations, care delivery, quality, affordability, or a related field
- Demonstrated ownership of a complex healthcare initiative from strategy or design through implementation and operating adoption
- Experience leading cross-functional work in a matrixed organization
- Strong structured problem-solving, analytical, and communication skills
- Experience presenting recommendations, risks, and decisions to senior leaders
- Experience managing people, developing leaders, or leading multiple substantial workstreams
- Demonstrated effectiveness in complex and evolving environments
- Experience in value-based care, Medicare Advantage, population health, or complex chronic-condition management
- Experience launching, scaling, or transforming a healthcare delivery or care-management model
- Experience in an organization accountable for both clinical and financial outcomes
- Experience with clinical quality, patient engagement, Stars, HEDIS, or total cost of care
- Experience partnering with Analytics, Product, Technology, Finance, or Actuarial teams
- Healthcare consulting, enterprise transformation, or operating-model experience combined with meaningful implementation responsibility
- Graduate degree such as an MBA, MPH, MHA, MSN, or related advanced degree
- Clinical licensure and kidney-care experience
Benefits
- Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment.
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more.
- Professional development programs to help strong performers grow within their career, plus on-demand virtual leadership and development courses through DaVita’s online training platform Star Learning.
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