Note: The job is a remote job and is open to candidates in USA. UnitedHealth Group is a global organization that delivers care aided by technology to help millions of people live healthier lives. The Director of AI/ML Engineering will lead and mentor a team focusing on generative AI and machine learning, developing strategic initiatives aligned with business goals and ensuring compliance with healthcare regulations.
Responsibilities
- Lead, mentor, and grow a team of engineers and data scientists specializing in generative AI, machine learning, and cloud-based solutions
- Develop and execute a strategic roadmap for GenAI-driven initiatives aligned with PBM business goals
- Oversee the architecture, development, and integration of GenAI models into PBM workflows such as prior authorization, formulary management, medication adherence, and claims processing
- Collaborate cross-functionally with Product, Clinical, Data, and Compliance teams to identify high-impact AI use cases
- Ensure compliance with HIPAA, HITECH, and other relevant healthcare regulations in all engineering practices and solutions
- Establish best practices for model governance, data privacy, security, and responsible AI use
- Evaluate and select appropriate GenAI technologies, frameworks, and vendors
- Stay abreast of developments in generative AI, healthcare technology, and regulatory changes
- Monitor performance and ROI of GenAI solutions, driving continuous improvement
- Design, develop, and deploy AI-powered solutions using no-code, low-code, and advanced platforms, translating business needs into scalable applications that enhance products, workflows and decision-making
Skills
- Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or related field
- 10+ years of engineering experience, including 3+ years leading AI/ML teams (preferably with GenAI project experience)
- 5+ years of experience with cloud platforms (AWS, Azure, GCP), MLOps, and modern engineering practices
- 5+ years of experience with Python, TensorFlow/PyTorch, and relevant GenAI libraries
- 2+ years of experience and success deploying generative AI models (e.g., LLMs, foundation models) in production environments for over at least three projects
- 1+ years of experience with regulatory requirements and data security in healthcare (HIPAA/HITECH)
- Experience in the healthcare or PBM industry along with a deep understanding of PBM workflows
- Excellent leadership, communication, and stakeholder management skills
- All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Benefits
- A comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
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