Note: The job is a remote job and is open to candidates in USA. Ubiq is a digital marketing services provider with a data-driven design approach and a digital experience platform. The Project Manager will manage a portfolio of website projects for independent schools, serve as the primary client contact, coordinate internal delivery teams, and oversee timelines, risks, scope, quality assurance, documentation, and project reporting.
Responsibilities
- Managing a portfolio of website projects for independent schools from kick-off launch
- Being the primary point of contact for clients; guiding them through every step of the process, effectively managing stakeholder expectations, and developing positive client relationships
- Building and managing project timelines according to UBIQ’s project process
- Continual risk management and mitigation throughout the project lifecycle
- Scope management and ensuring contractual obligations are fulfilled
- Supporting quality assurance of deliverables
- Maintaining up-to-date project notes and documentation on internal systems
- Working closely with internal delivery teams to ensure team members are fully briefed on requirements and deadlines
- Developing strong working knowledge of UBIQ’s CMS (Content Management System)
- ‘AMAIS’ to understand system capabilities and make edits to websites
- Frequent reporting to the Head of Project Management on issues and project progression
- Occasionally supporting content migration work
Skills
- We are keen to find candidates with Project Management experience, delivering websites
- Would also like to see people from an agency background
- Experience in Project Management or closely related customer-facing service delivery roles
- Experience in website delivery experience ideally in an agency environment
- Demonstrated history of building and maintaining positive client relationships
- Experience in managing internal delivery teams/contributors
- Alignment with UBIQ's company vision to be an outstanding provider of digital marketing services within the sector
- Highly personable individual who works well within a team
- Clear communicator; highly articulate, both written and verbally
- Fast learner with the ability to work across multiple software platforms, and quickly adapt to process changes
- Extremely high attention to detail
- Ability to think on feet and use sound judgement within the parameters of company processes
- Outstanding ability to build strong client relationships and generate positive referrals
- Ability to solve problems in challenging situations, whilst keeping the customer experience at the forefront
- Exceptional time management and organisational skills; able to effectively prioritise and handle multiple projects simultaneously to ensure deadlines are met
- Self-reflective, able to take on feedback with the desire to develop professional and support the improvement of UBIQ's Project Management department
- Experience in working within the Education Sector
- Professional certificate in Project Management
- Experience with Monday.com platform
Benefits
- Fully Remote
Company Overview