Note: The job is a remote job and is open to candidates in USA. CLEARSTEM is seeking a Digital Project Manager to serve as the operational backbone of its Digital organization. The role drives execution, prioritization, accountability, and cross-functional alignment across digital initiatives, while managing roadmaps, launches, processes, documentation, resources, vendors, and AI-enabled operational improvements.
Responsibilities
- Own the execution of the Digital organization’s strategic roadmap
- Maintain the Digital roadmap across all initiatives
- Translate strategic priorities into actionable project plans
- Manage multiple concurrent projects across Digital
- Track milestones, dependencies, risks, and deliverables
- Ensure projects remain on schedule and within scope
- Escalate risks proactively with recommended solutions
- Continuously evaluate priorities based on business needs
- Coordinate work across departments to ensure seamless execution
- Drive alignment and accountability across every initiative
- Build scalable operating systems for the Digital organization
- Continuously improve operational efficiency
- Own execution readiness for major business initiatives
- Coordinate launches including:
- Product Launches
- Website Releases
- Loyalty
- Subscription
- Amazon
- TikTok Shop
- Promotions
- Retail launches
- Technology implementations
- Ensure every launch has:
- Timeline
- Owners
- Dependencies
- Go-live checklist
- Communication plan
- Risk mitigation
- Post-launch reviews
- Own operational rhythm across the Digital organization
- Facilitate:
- Weekly team meetings
- Cross-functional standups
- Project reviews
- Action item tracking
- Decision documentation
- Ensure accountability for every commitment
- Identify opportunities to automate operational work
- Implement AI-enabled workflows to improve:
- Meeting notes
- Action tracking
- Status reporting
- Documentation
- Knowledge management
- Workflow automation
- Administrative efficiency
- Continuously improve team productivity through technology
- Coordinate operational activities across external partners
- Support agencies and vendors by:
- Tracking deliverables
- Managing timelines
- Facilitating communication
- Monitoring project status
- Ensuring accountability
- Supporting onboarding/offboarding
- Build scalable documentation across Digital
- Create and maintain:
- SOPs
- Playbooks
- Training materials
- Process maps
- RACI documents
- Knowledge base
- Workflow documentation
- Support leadership in managing team capacity
- Track:
- Project workload
- Resource allocation
- Priority conflicts
- Upcoming initiatives
- Capacity planning
- Recommend sequencing to maximize organizational effectiveness
Skills
- 3+ years of experience in Program Management, Business Operations, Project Management, Digital Operations, or eCommerce Operations
- Exceptional organizational and communication skills
- Experience managing complex cross-functional initiatives with multiple stakeholders
- Strong project management methodology knowledge (Agile, Waterfall, or hybrid)
- Experience with project management platforms such as Asana, Monday.com, Jira, ClickUp, or similar
- Strong analytical and problem-solving skills with the ability to prioritize competing initiatives
- Comfortable working in a fast-paced, high-growth environment with changing priorities
- Experience supporting Digital Commerce, Marketing, or Technology organizations
- Familiarity with Shopify, CRM platforms, digital marketing operations, and product launches
- Experience building scalable operational processes and documentation
- Experience leveraging AI tools to improve productivity, workflow automation, and knowledge management
Benefits
- Medical, dental, and vision benefits.
- 401(k) with company contribution.
- Generous PTO and flexible scheduling.
- Employee products.
- Remote work arrangement.
Company Overview