Note: The job is a remote job and is open to candidates in USA. UnitedHealth Group is a global organization that delivers care aided by technology to help millions of people live healthier lives. The Digital Product Manager will shape the vision and strategy of the digital product portfolio, focusing on enhancing user experiences and operational excellence in product delivery. This role involves cross-functional collaboration and driving scalable outcomes aligned with organizational priorities.
Responsibilities
- Define the strategic vision and measurable goals for digital products based on insights from real-world data, customer research, and organizational objectives. Define tracking mechanisms for product performance metrics, user adoption, and feature effectiveness to drive improvements
- Emphasize user-centric principles to deliver innovative, scalable, and technology-forward solutions. Utilize post-deployment analytics including NPS, adobe tagging, and other analyses for scaling efforts that enhance user satisfaction and operational outcomes
- Align the product roadmap with long-term business priorities to drive both growth and operational efficiencies. Develop and maintain detailed product roadmaps incorporating stakeholder feedback, market trends, and data insights. Conduct competitive market analysis to identify emerging trends and opportunities for differentiation
- Establish and maintain strong relationships with clients, executive leaders, and cross-functional teams, serving as the product vision's champion. Conduct regular reviews and accountability of product KPIs, measuring adoption, retention, engagement, and ROI
- Direct user research studies, usability testing, and surveys to uncover opportunities and improve product positioning. Manage competing demands across multiple initiatives while ensuring alignment with corporate goals
- Manage development budgets and resources, ensuring alignment with financial benchmarks while optimizing for product delivery
- Manage competing demands across multiple initiatives while ensuring alignment with corporate goals
- Closely collaborate with stakeholders to effectively document and communicate product requirements, epics, and user stories tied directly to organizational goals. Partner with UX/UI teams to translate concepts into intuitive and visually compelling solutions
- Drive agile delivery by through cross-functional leadership of product owners and managers to execute prioritized sprint goals. Oversee iterative delivery frameworks, continuously improving post-launch products based on adoption data and performance analytics
Skills
- 6+ years of experience in digital product management or related roles, ideally within enterprise-scale environments
- 4+ years of proven ability to indirectly influence teams across product ownership and managerial roles while driving measurable outcomes and navigate dotted-line management of UX/UI teams, and engineering groups with clarity, empathy, and inspiration
- 4+ years of experience in executive-level stakeholder management and communication
- 4+ years of experience with agile frameworks and leveraging tools like JIRA or similar platforms for product management and delivery
- 4+ years of experience with analytics tools, such as Power BI, Tableau, Adobe Analytics, and/or Google Analytics for performance tracking and optimization
- 4+ years of experience with A/B testing platforms and modern UX/UI methodologies for improving user satisfaction
- 4+ years of experience with Adobe Content Management (Adobe CMS)
- Highly adaptable with experience navigating ambiguity or shifting priorities in complex environments
- Proven solid problem-solving and creative thinking with a data-driven approach
- Demonstrates emotional intelligence and collaboration proficiency to foster trust
- Proven skilled communicator capable of driving alignment across technical and non-technical teams
- 10+ years of experience in digital product management or related roles with a focus on financial services, investments, bill pay and/or healthcare and healthcare related expenses
- Experience as a product owners/technical product owner/manager
- Experience as User Experience designer including ability to use and navigate Figma
- Experience in basic level front end software development
- Familiarity with managing a P/L and creating CBAs
- Experience with data analysis and synthesizing datasets to empower impacts/changes to the roadmap
- Experience in payments or money movement
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution (all benefits are subject to eligibility requirements)
- Flexible Work Models: Enjoy remote work opportunities complemented by hybrid setups, enabling flexibility across diverse teams
Company Overview