Note: The job is a remote job and is open to candidates in USA. QA Ltd is a technology training company providing apprenticeship and digital learning programmes. The Digital Learning Consultant - Data Technician coaches and mentors level 3 learners, supports their progress toward apprenticeship completion, reviews evidence, provides feedback, and collaborates with employers and internal learning teams.
Responsibilities
- Coach and support an agreed caseload of learners at level 3 in smaller organisations and corporate environments
- Work with internal Digital Learning Advisors, other DLC’s and Learning Specialists to provide a link between the classroom and their online learning
- Collaborate with Learning Specialists and Quality Assurance Consultants to ensure learners successfully achieve their apprenticeship programme on time
- Provide clear and detailed written feedback on learning activities and goal completion ensuring learners are aware and adhere to their 20% off-the-job obligation
- Leverage a ‘many-to-many’ mind-set and utilise technology effectively and safely to deliver cohort–wide online coaching
- Professionally engage with both employer and learner to update on progress and plan for realistic progression. Deal with more complex customer questions and complaints in line to Company policy
- Enable learners to navigate and leverage the benefits of the VLE to enhance their learning journey
- Through remote working practice, you will observe, review and provide feedback on evidence produced by learners to ensure it is of the appropriate standard to reflect the learner’s knowledge, skills and behaviour and meet the needs of the Awarding Organisation
- Adhere to and apply quality assurance procedures when reviewing all components of the standards/framework to minimise referrals and meet deadlines
- Hold regular remote review meetings and build a positive relationship with the employer, line manager and mentor to monitor learner progress and plan progression
- Support learners online across a variety of modules specifically helping them apply their skills to their current job roles
- Utilise effective and proactive online communication techniques to validate task requirements and diagnose areas for learner improvement
- Provide timely and accurate documentation, management information, and reports in line with agreed business processes and KPIs
- Take ownership of own development ensuring Continuous Professional Development (CPD) is kept up to date
- Assist with projects to support internal and external team needs
- Work with your manager to identify and develop further business prospects
Benefits
- 27 days Annual Leave (4 days used for the festive closure) plus Bank Holidays
- Holiday Buying scheme
- Medicash plan
- Wellhub
- Cycle to Work scheme
- Private Medical Insurance at corporate rates
- Employee Assistance Programme
- Employee Discounts Benefit Hub
- 3 Development days
- 2 Charity days per year
- Pension Scheme
- Early Friday Finish at 4pm
- 3 training days/year to develop skills on QA-authored courses in the latest tech
- Access to world-class digital learning content on a variety of tech and business topics
- Opportunity to enrol on a Degree or Masters programme to enhance skillset or learn new things
- Remote working practice
Company Overview