Note: The job is a remote job and is open to candidates in USA. Fiserv is hiring a Digital Banking Solutions Consultant to provide expert digital sales consultation and develop value-based technical solutions for clients. The role supports sales, coordinates solution design and client handoffs, and shares client and market feedback to inform product development.
Responsibilities
- Work closely with the sales team to support the achievement of sales targets while adhering to cost of sales objectives
- Develop value-based proposals and architect technical solutions; document proposals including technical design, potential implementation phases, and work streams
- Lead internal and external technical customer meetings to validate discoveries and solutions, ensure smooth transition to servicing teams, and maintain consistent communication
- Collect and share client feedback internally to enhance customer experience and inform future product development
- Participate in the development of RFI/RFP documents, prospect qualification, discovery, product demonstrations, technical discussions, and solution proposals
- Drive sales opportunities within existing accounts, ensuring customer success in their objectives
- Stay informed about the product roadmap and effectively communicate it to prospects and clients to support business opportunities
- Provide market feedback to Fiserv Product Management and Technology to address gaps between product functionality and market demands
Skills
- 6+ years of experience in financial institutions or technology vendors serving financial institutions or merchants
- 6+ years of experience in sales, pre-sales, or software solutions implementation in a similar solution domain
- 6+ years of equivalent combination of educational background, related experience, and/or military experience
- You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role
- Bachelor's degree in business, accounting, finance, or related field, or equivalent experience
Benefits
- Fuel Your Life program to support physical, financial, social, and emotional well-being
- Paid holidays and generous time away policies
- No-cost mental health support through Employee Assistance Programs
- Living Proof program to recognize your peers’ extra effort with points used for rewards
- Eight Employee Resource Groups to foster a collaborative culture
- Unparalleled professional growth with training, development, and internal mobility opportunities
- Retirement planning and discounted shares with the Employee Stock Purchase Plan
- Medical, dental, vision, life, and disability insurance options available day one
- Tuition assistance and reimbursement program
- Paid parental, caregiver, and military leave
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