Note: The job is a remote job and is open to candidates in USA. Fusable provides data-driven solutions for the trucking, agriculture, and construction industries. The Digital Account Manager will manage mid-level client accounts across the full lifecycle of digital marketing programs, coordinating campaigns, communications, reporting, renewals, and growth opportunities. The role also requires cross-functional collaboration, campaign quality assurance, and accurate operational tracking.
Responsibilities
- Serve as the primary point of contact for assigned mid‑level accounts, maintaining consistent, organized communication with both clients and internal teams
- Lead routine client check-ins, project updates, and performance discussions, ensuring expectations are clear and met throughout each campaign
- Build trust with clients by providing strategic guidance, timely updates, and a proactive approach to identifying risks or opportunities
- Monitor account health, pacing, and performance trends; escalate issues or insights to internal teams and clients as needed
- Deliver reporting and performance summaries that highlight results, learnings, and recommended adjustments
- Drive Net Retention for your portfolio by managing renewals, identifying expansion opportunities, and presenting value-led recommendations
- Support proposal development and pricing conversations in partnership with Sales. Maintain accurate revenue forecasting for your assigned accounts
- Coordinate tasks, timelines, and deliverables across multiple campaigns simultaneously to ensure on‑time delivery and adherence to client expectations
- Gather all campaign assets, requirements, and creative inputs needed for campaign buildouts and updates
- Maintain detailed project plans and internal alignment across cross-functional teams to keep workstreams moving efficiently
- Support the full lifecycle of digital campaigns, implementation, onboarding, mid-flight changes, optimizations, and renewals
- Assist with intake and execution of campaign changes including targeting updates, creative swaps, landing page adjustments, and more
- Ensure campaigns are set up correctly and transitioned smoothly between phases
- Partner with sales, creative, content, and paid media teams to ensure seamless development of digital assets, ad copy, and paid media campaigns
- Facilitate collaboration between departments so that client goals and requirements are clearly understood and executed consistently
- Advocate for client needs while balancing internal workflows and capacity
- Conduct detailed QA on all campaign materials, including creative assets, ad copy, URLs, tracking tags, and platform setups, to ensure accuracy and alignment with client specifications
- Identify discrepancies or errors early and coordinate corrections across internal teams
- Input, organize, and maintain campaign data in the CRM, ensuring accuracy and completeness for internal teams
- Track campaign details, client requests, timelines, and milestones within internal systems
Skills
- 2–4 years of experience in account management, digital marketing, project management, or client services (agency or digital services experience preferred)
- Strong understanding of foundational digital marketing channels (paid search, paid social, display, content, creative workflows)
- Demonstrated ability to coordinate multiple projects at once while maintaining accuracy and organization
- Strong communication skills with the ability to manage client conversations and internal alignments
- Excellent time management, prioritization, and task management
- A proactive mindset with strong problem‑solving and critical thinking
- Ability to interpret basic campaign performance metrics and communicate insights clearly
- Comfort using CRM tools, project management systems, and
- Bachelor's degree in Marketing, Business, Communications, or a related field (or equivalent experience)
Benefits
- Medical, dental, and vision insurance for eligible employees, subject to eligibility requirements and applicable plan terms
- 401(k) retirement plan for eligible employees, subject to eligibility requirements and applicable plan terms
- Paid time off
- Paid holidays
- Life and disability insurance for eligible employees, subject to eligibility requirements and applicable plan terms
- Flexible work schedules
- Generous Paid Time Off
- 13 Paid Company holiday observances
- Remote work opportunities
- A casual dress work environment
- Physical fitness reimbursement
- Discounts on various events, travel, and dining
Company Overview