Note: The job is a remote job and is open to candidates in USA. FMG is a leading all-in-one digital marketing platform dedicated to helping financial professionals grow their businesses. The DIFM Marketing Admin will support advisors by managing content scheduling, website edits, and providing client support to ensure a polished digital presence for clients.
Responsibilities
- Schedule monthly marketing calendars for DIFM clients — blogs, emails, and social media posts — on time, every month
- Schedule custom blogs, emails, and social media posts as requested
- Schedule social assist posts on a weekly cadence
- Assist with calendar execution and coordination alongside the broader Concierge team
- Complete website edits on behalf of DIFM clients
- Coordinate with developers on more complex website changes
- Provide timely, helpful support to clients through live chat
- Address questions related to products, services, and general company information
- Escalate complex issues to the right people quickly and cleanly
- All other duties as assigned
- Access to a private & secure workspace, free from distractions
- Accessible during the assigned work schedule for regular duties and responsibilities as outlined by the supervisor
- An internet connection with speeds of 5 Megabits down / 3 Megabits up (5mbps/3mbps)
Skills
- Experience in a client-facing or marketing operations role, preferably in a SaaS or digital services environment
- Familiarity with content scheduling, website management, or digital marketing workflows
- Comfortable picking up new tools and technology quickly — you don't need everything handed to you
- Excellent written and verbal communication skills
- A proactive problem-solver with strong critical thinking skills — you dig for the right answer and ask for help when you need it
- Quick learner who adapts easily to changing environments and new tools
- Able to work independently and collaboratively depending on what the moment calls for
- A true passion for exceptional client service — you actively look for ways to make every interaction positive and memorable
- Listens carefully and works collaboratively to help anyone who needs it
- Caring, positive, and adaptable — you stay supportive even when things get stressful
- A self-directed learner who takes initiative
- Proficiency in English (speaking, understanding, reading, and writing) required
- Experience with HubSpot preferred but not required
Benefits
- Generous paid holiday schedule, including a full week off for our Winter Holiday Shutdown.
- Comprehensive paid time off policies cover vacation, sick days, parental leave, and bereavement leave.
- Medical with $0 co-pay Telehealth plan
- Dental
- Vision
- Health Savings Account (HSA) with generous employer contributions
- Flexible Spending Accounts (FSA)
- Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D) coverage
- Company-paid Short & Long Term Disability coverage
- Company-paid Employee Assistance Program (EAP)
- Matching 401(k) with immediate full vesting
- On Demand Pay - allows access to a portion of your earned wages prior to the payday with same day deposit
- Internet & Gym Reimbursement!
- We’ll provide you with the work computer equipment you need to set you up for success!
- Employee Events Committee and managers are always planning a mix of fun in-person and virtual events to keep us all connected—plus we also love to throw in some FMG swag, so you can show off your company spirit in style!
Company Overview