Note: The job is a remote job and is open to candidates in USA. The hiring company is confidential. The DevOps Engineer supports and improves foundational cloud infrastructure, resolves production challenges, reduces operational toil, automates workflows, and improves documentation and support processes.
Responsibilities
- Interact with partners of Cloud Infrastructure to help resolve production issues and challenges being faced by them
- Triage, investigate and solve technical challenges faced by Cloud Infrastructure partners; interfacing and collaborating with talented and friendly CloudInfra engineers
- Identify areas of improvement to reduce toil in maintaining the infrastructure components reliably, as well as enhance the ease of use for our customers, where possible
- Automate, where possible, to improve operational efficiency and reducing burden
- Update documentation to provide up-to-date information and enable users to self-service common issues
- Continuously improve the support process to provide better visibility into trends observed, which can help identify potential areas of improvement and investment
Skills
- Expertise with a public cloud provider (AWS in particular, GCP, Azure) and their infrastructure as a service offering (e.g. EC2/EKS) is required
- Kubernetes experience is required
- Strong problem solving and solid production debugging skills are required
- Ability to navigate different technologies to efficiently solve incoming requests
- Passionate about efficiency, availability, quality and system quality
- Excellent communication skills and the ability to work well within a team and across engineering teams is key
- Experience with Python/Ruby, Golang, bash scripting
- Istio/Envoy experience is preferred
- CI/CD experience (Buildkite, Spinnaker) is preferred
- Integrations with Slack, Asana, Jira are good to have
- Layer 3 networking, Edge Networking, CDN, DNS experience is a plus
Benefits
- Remote work
Company Overview