Note: The job is a remote job and is open to candidates in USA. Hope’s Global Getaways is seeking motivated, detail-conscious individuals to join its remote team as Destination Services Consultants. The role involves researching destinations, comparing travel services, developing vacation options, coordinating bookings, organizing itineraries, and assisting travelers with updates and requests.
Responsibilities
- Learn about each traveler's destination interests, preferred experiences, travel dates, and budget
- Research vacation locations and identify options that fit individual trip requirements
- Compare resorts, hotels, cruises, tours, transportation, excursions, attractions, and other travel services
- Share relevant destination information and help clients understand the choices available to them
- Develop vacation options based on client priorities, interests, and requested experiences
- Arrange approved travel services through supplier and reservation platforms
- Coordinate multiple trip components and organize them into easy-to-follow travel plans
- Deliver reservation confirmations, itinerary details, schedules, and applicable travel information
- Check upcoming reservations for missing information or items requiring additional attention
- Assist travelers with routine changes, cancellations, scheduling updates, and special requests
- Communicate important planning updates and respond to client questions in a timely manner
- Record traveler preferences, booking information, and client communications within company systems
- Stay current on destinations, supplier products, and available travel experiences through continued training
Skills
- You don't need a background in travel to be considered
- * Strong communication and active-listening abilities
- * Customer-focused approach and willingness to assist others
- * Interest in researching destinations and comparing different options
- * Strong organization and attention to important details
- * Ability to keep track of multiple client requests and deadlines
- * Comfortable working with computers, online applications, and virtual communication platforms
- * Ability to learn new systems and processes
- * Resourceful and adaptable approach when circumstances change
- * Dependable time management and consistent follow-through
- * Ability to remain focused and productive while working independently
- * Reliable internet access and basic computer proficiency
- * Must be at least 18 years of age
- * Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or other approved regions/countries
Benefits
- Work remotely from an eligible location
- Choose from flexible full-time or part-time scheduling options
- Structured onboarding and introductory training
- Continued coaching and mentorship
- Access to destination and supplier education
- Opportunities to build skills in customer relations, research, planning, and travel coordination
- Professional growth and advancement opportunities
- Performance-based recognition and incentive opportunities
- Access to qualifying travel discounts and industry-related benefits
- Support from a collaborative virtual team
- Ongoing professional development resources
Company Overview