Note: The job is a remote job and is open to candidates in USA. Goldbelt Glacier Health Services is committed to transforming healthcare delivery across military, federal, and civilian sectors. The Deputy Program Manager supports the Program Manager in ensuring that Reserve Component service members are informed about transition services and benefits, while overseeing compliance and quality control across various locations.
Responsibilities
- Support the Program Manager in overseeing performance of work across all locations to ensure Task Order (TO) compliance and quality control
- Assist in monitoring operational activities to ensure adherence to contractual requirements and performance standards
- Implement and maintain quality assurance processes and recommend corrective actions as needed
- Observe and apply current business practices to enhance program effectiveness
- Develop and promote lessons learned and facilitate communication of outcomes across program locations
- Recommend process improvements and streamlined methods to increase efficiency and service delivery
- Identify functional areas for improvement, propose viable solutions, and assist in determining appropriate technical methodologies
- Support coordination and attendance at conferences and training events to remain informed of National Guard Bureau (NGB) communications and updates to LSFRSs
- Serve as Acting Program Manager in the absence of the Program Manager
Skills
- Working knowledge of all Transition Assistance Program activities, and services
- A strong understanding of family readiness programs, Financial Education programs
- Interpersonal skills and team building skills to effectively take part in instructional duties for National Guard Family Readiness Program staff instruction
- Knowledge of standing operating procedures and the ability to interpret guidance
- Proficiency in Microsoft Office - Power Point, Excel, Word, Access
- Shall ensure virtual and in-person classrooms meet safety, security, comfort, and hygiene standards
- Strong organizational skills
- All applicants shall possess interpersonal skills to effectively communicate with students
- Excellent verbal and written communications skills
- Bachelor's degree in one of the following fields or a related field: counseling, behavioral/social science, HR management, or education
- At least three years' relevant experience managing, staffing, overseeing, and completing the same or similar work
- Must be a U.S. Citizen
- Pass an employer background check
- Must possess a valid Driver's License and must be able to drive a rental car
- Master's degree preferred with a strong training background utilizing the ADDIE methodology
Benefits
- Medical, dental, and vision insurance
- A 401(k) plan with company matching
- Tax-deferred savings options
- Supplementary benefits
- Paid time off
- Professional development opportunities
Company Overview