Note: The job is a remote job and is open to candidates in USA. Mphasis applies next-generation technology, cloud, and cognitive solutions to help enterprises transform their businesses globally. The Delivery Project Manager will lead Salesforce delivery projects in the healthcare insurance domain, managing planning, execution, budgets, resources, risks, documentation, stakeholder communication, and integrations while ensuring regulatory compliance.
Responsibilities
- Lead the planning, execution, and delivery of Salesforce projects, ensuring alignment with business objectives and stakeholder expectations
- Utilize Salesforce.com tools and technologies, including APEX, Triggers, Workflows, SOQL, and LWC, to design and implement effective solutions
- Manage project timelines, budgets, and resources using project management tools such as JIRA, Confluence, and MS Project
- Develop and maintain project documentation, including Project Management Plans, Project Charters, and Requirement Traceability Matrices
- Conduct effort estimation and risk assessment to ensure project feasibility and success
- Collaborate with cross-functional teams to gather requirements and translate them into actionable project plans
- Oversee the integration of Salesforce solutions with mainframe systems and other applications within the healthcare insurance landscape
- Ensure compliance with healthcare regulations and standards, including Medicare Part C and D, Medicaid – MMIS, and EDI transactions
- Facilitate communication between stakeholders, providing regular updates on project status and addressing any issues that arise
- Mentor and guide team members in best practices for Salesforce development and project management
Skills
- Strong knowledge of Salesforce.com, including APEX, Triggers, Workflows, SOQL, and LWC
- Proficiency in project management tools such as JIRA, Confluence, and MS Project
- Experience with healthcare insurance processes, including claims processing, plans, and membership
- Familiarity with EDI transactions (835/837) and healthcare coding (HCPC, ICD9-10)
- Ability to create and manage project documentation, including Project Management Plans and Requirement Traceability Matrices
- Strong analytical and problem-solving skills
- Must have at least 7 years of experience
- Must have telecom domain experience
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Strong communication and interpersonal skills, with the ability to work effectively in a team environment
- Experience with data management tools such as Data Loader, Eclipse IDE, and VS Code
- Knowledge of SOAPUI and Postman for API testing and integration
- Understanding of healthcare forms such as UB92, CMS1500, and HCFA
- Familiarity with Agile methodologies and practices
- Relevant certifications in Salesforce and project management (e.g., PMP, Scrum Master) are a plus
Company Overview
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