Note: The job is a remote job and is open to candidates in USA. California FAIR Plan Association provides insurance-related services through the California FAIR Plan. The Accounting Support Specialist I investigates billing and premium payment inquiries, processes premium receipts, reconciles bank deposits, analyzes billing accounts, and supports premium collections and documentation activities.
Responsibilities
- Investigate, resolve, and respond to internal and external customers calls and emails regarding inquiries for policy status, payment remittances, return premiums, cancellations, reinstatements, etc
- Research, review and process unidentified/suspense/exception premium receipts
- Review, analyze and authorize premium disbursements timely
- Prepare daily bank deposit reconciliation to assure that all sources of premium postings to the billing system are accounted for and credited correctly to bank accounts
- Responsible for sorting, prioritizing processing and recording premiums receipts received in house timely and accurately in billing system
- Prepare correction entries for keying errors due to payment misapplication and bank errors
- Assists in completing moderately complex calculations and billing account analysis
- Create and track pending items (i.e. unidentified, suspense, exception items)
- Maintaining proper documentation and filing of supporting documents
- Perform OFAC clearance and Premium Collections follow-up and resolution
- Perform back up duties as required
Skills
- High School Diploma required
- 0 to 1 year's accounting work experience required (Accounting Support Specialist I)
- Exceptional typing and 10key by touch skills required
- Excellent oral and written communication
- Intermediate Excel and Word skills
- Accounting course preferred
- Duck Creek experience preferred
Benefits
- Remote work arrangement
Company Overview