Note: The job is a remote job and is open to candidates in USA. United Software Group Inc is seeking a Delivery Lead / Program Manager to lead a portfolio of state-mandated regulatory and compliance initiatives across Medicaid and healthcare payer operations. The role coordinates concurrent workstreams across business and technology teams, manages delivery plans, risks, dependencies, and stakeholder communications, and supports compliant implementation readiness.
Responsibilities
- Lead multiple concurrent regulatory programs and workstreams across the Regional Regulatory portfolio
- Establish integrated delivery plans that align regulatory deadlines, business priorities, and application roadmaps
- Drive execution across multiple releases and implementation waves
- Ensure delivery commitments are met while maintaining quality, compliance, and operational readiness
- Develop and maintain integrated program plans, milestones, release schedules, and implementation calendars
- Identify and actively manage cross-program dependencies involving:
- Coordinate sequencing of deliverables across multiple application teams
- Establish proactive risk management processes
- Identify regulatory, operational, technical, testing, and implementation risks
- Facilitate issue resolution and escalation management
- Maintain executive-level visibility into risks, mitigation plans, and decision requirements
- Serve as the primary coordination point between:
- Drive governance meetings, steering committees, status reviews, and executive updates
- Establish and manage:
- Ensure regulatory commitments are tracked through implementation and validation
- Coordinate delivery activities across:
- Facilitate alignment between business readiness and technical delivery schedules
- Oversee release readiness assessments and deployment planning
- Coordinate production implementation activities
- Drive operational readiness, training, communications, and transition-to-support activities
- Ensure successful stabilization during post-production support periods
- Prepare and deliver executive-level program reporting
- Communicate delivery progress, risks, decisions, budget status, and implementation readiness
- Provide concise and actionable updates to leadership and regulatory stakeholders
Skills
- Bachelor's degree in Business, Information Systems, Healthcare Administration, Engineering, or related field
- 15+ years of program, project, or delivery management experience
- 10+ years leading large-scale healthcare payer transformation or regulatory programs
- Demonstrated experience managing multiple parallel delivery teams and workstreams
- Experience delivering regulatory and compliance initiatives within Medicaid, Medicare, or Commercial healthcare environments
- Strong understanding of: • Program and portfolio management • SDLC methodologies • Agile and SAFe frameworks • Risk and dependency management • Executive stakeholder management
- Experience managing state Medicaid regulatory implementations
- Knowledge of CMS regulations and Medicaid managed care operations
- Experience with healthcare payer platforms including: • Facets • QNXT • HealthRules • Custom claims and eligibility systems
- Experience coordinating complex data and integration initiatives involving: • EDI transactions • APIs • Data warehouse platforms • Regulatory reporting solutions
- PMP, PgMP, PMI-ACP, SAFe Program Consultant (SPC), or SAFe Release Train Engineer (RTE) certification preferred
Benefits
- 100% remote role
Company Overview
Company H1B Sponsorship