Note: The job is a remote job and is open to candidates in USA. Airlock Digital is a global leader in application control and allowlisting, committed to empowering organizations against malware and ransomware. They are seeking a Deal Desk Analyst to manage and streamline the end-to-end deal workflow, ensuring compliance with pricing policies and facilitating collaboration between Sales, Legal, and Finance.
Responsibilities
- Manage the quoting process in HubSpot (and future CPQ tools)
- Review and validate deal structures to ensure compliance with pricing and discounting policies
- Partner with the CRO and Legal on approval workflows and escalate as needed
- Standardize proposal templates, MSA and Order Form checklists, and routing SLAs
- Track deal velocity and quote-to-close metrics and share insights with leadership
- Support channel quoting rules and partner-specific terms
- Act as the go-to resource for reps needing help with quotes and contracts
- Provision SaaS licenses post-sale and help drive provisioning automation efforts
- Set up customer tenants and environments according to contract specifications
- Manage portal account creation and user role assignments
- Document and hand off customer environments to CSMs after provisioning
- Serve as the central point of coordination across cross-functional stakeholders, driving alignment, accountability, and the timely resolution of dependencies to enable successful deal execution
Skills
- 5+ years of experience in a deal desk, sales operations, or revenue operations role at a fast-growing SaaS or tech company
- Strong understanding of pricing and quoting processes, including CPQ systems
- Detail-oriented mindset with excellent problem-solving and analytical skills
- Confident communicator who can collaborate across teams and work with senior stakeholders
- Ability to handle multiple priorities in a dynamic environment
- Experience with HubSpot or similar CRM systems is a plus
Benefits
- Medical, dental, and vision insurance
- 401K Plan with 4% Company Match
- Life and Disability Programs
- Paid Parental Leave
- Paid time off and Paid Holidays
- Volunteer and Birthday Time off
- Home Office Allowance
Company Overview