Note: The job is a remote job and is open to candidates in USA. Maleda Tech is seeking a Data Operations Analyst to own lead and account data quality across the sales pipeline. The role focuses on data accuracy, deduplication, enrichment, CRM health, lead routing standards, data-related escalations, and evaluating AI for data quality assurance and anomaly detection.
Responsibilities
- Ensure leads and accounts entering the pipeline are accurate and deduplicated before reaching sales reps, regardless of source system
- Set and continuously refine the standards that determine lead quality and routing, whether leads are business-assigned or self-sourced
- Own the health of CRM data by cleaning up duplicate or broken records and maintaining sound account structures
- Serve as the go-to resource for data-related escalations - missing leads, bad matches, or broken processes - fixing root causes rather than one-off tickets
- Evaluate where AI can meaningfully improve data QA, enrichment, or anomaly detection, and hold any deployed solution to a measurable quality bar
Skills
- 5-6+ years of experience in data operations or go-to-market engineering, ideally in a B2B or marketplace environment
- Hands-on Salesforce (or comparable CRM) experience, including account structuring, deduplication, and field mapping
- Strong data quality instincts, with the ability to navigate complex, imperfect data structures and connect business use cases to data pipelines
- Experience designing or refining lead qualification criteria and SLAs
- Experience sourcing or evaluating third-party data vendors and enrichment tools
- Strong Excel/Google Sheets skills
- Strong SQL skills, including the ability to write queries for validation, anomaly investigation, and ad hoc analysis
- Clear, proactive communicator comfortable partnering directly with sales and field leadership
- Process-oriented mindset with the ability to build and document scalable workflows
- Location: Remote (within the U.S.)
- Work Schedule: Full-time, 40 hours/week (Monday-Friday)
- Work Authorization: Must be authorized to work in the U.S. without sponsorship
- Python skills
- Experience using modern AI tools to build lightweight internal processes and workflows
Benefits
- Medical
- Dental
- Vision
- 401k
- Remote (within the U.S.)
Company Overview