Note: The job is a remote job and is open to candidates in USA. Elevation Connect is a customer service and sales company focused on providing authentic support to customers and surrounding communities. The Data Entry Analyst works with non-profit organizations and low-income individuals by managing records, processing activations and deactivations, ordering devices, and supporting mobile hotspot updates. The role also performs data entry, database testing, and related clerical tasks.
Responsibilities
- Operates a computerized data entry system to accurately process and manage records, requiring basic computer knowledge and typing proficiency
- Transcribes routine, pre-coded, and identifiable alphanumeric data from source documents and/or phone calls into an automated system
- Performs data entry and related clerical tasks, including establishing accurate records for Direct Customers
- Assists with testing and feedback sessions on company and provider databases
- Performs all other duties as assigned
Skills
- Must be at least 18 years of age
- Strong organizational and time management skills
- Adaptable to change in a fast-paced environment
- Able to complete work with a limited degree of supervision
- Strong verbal and written communication skills
- Strong attention to detail and accuracy
- Able to approach problems from multiple angles and identify practical, non-obvious solutions
- Stable high-speed Internet connection at home, must be able to pass a speed test
- Must have a quiet home office with a door, zero background noise
- Must have own computer and USB headset
- Windows PC
- * Dual Core CPU (1.5GHz or better)
- * 8GB RAM
- * 20GB free disk space
- * Windows 10 or 11
- MacOS
- * Intel Core i7, 2.3GHz or Apple Silicon
- * 8GB RAM
- * macOS Big Sur (11) or later
- High-speed internet
- * Internet connection should support at least 10Mbps download and 2Mbps upload (20Mbps down and 5Mbps upload or higher recommended)
- * Latency from employee to data center should be under 150ms one-way
- * Wireless connections (Wi-Fi) are not supported. Employees should be directly connected to their ISP router with an Ethernet cable
- * Satellite internet is not currently supported
- Wired USB headset, camera, and smartphone (for security ID only) required
- Prior experience in a data entry position highly preferred
- Basic computer skills and knowledge of Microsoft Office Suite
- Experience with EAM/BAN systems
- Experience working with non-profit organizations
- Some college coursework
Benefits
- Work from home in one of the following states: AL, GA, KS, LA, MI, MS, NC, OH, OK, SC, TN, TX
Company Overview