Note: The job is a remote job and is open to candidates in USA. ARCHER is a technology-enabled legal services company providing settlement administration services for mass tort and class action cases. The Data Entry Analyst supports the Talc Claims Resolution Program by performing high-volume claimant record entry, validation, cleanup, reconciliation, and quality control while documenting work and escalating unresolved issues.
Responsibilities
- Enter and update claimant information in designated TCRP systems, trackers, and workflow tools
- Process claimant updates from approved source documents and authorized work queues
- Apply updates exactly as submitted and in accordance with documented TCRP procedures
- Maintain clear notes and audit trails for all records processed
- Compare source information to current system records before saving changes
- Confirm required fields are complete and data is entered in the correct format
- Identify duplicate, missing, conflicting, or potentially inaccurate information
- Complete assigned quality checks and correct errors within the analyst’s authorized scope
- Process high-volume TCRP work queues according to assigned priorities and turnaround expectations
- Support claimant data cleanup, reconciliation, and backlog remediation activities
- Track completed, pending, and escalated items using approved logs or reporting tools
- Meet productivity expectations while maintaining required accuracy and documentation standards
- Place items in the appropriate pending or exception status when information is incomplete or cannot be validated
- Escalate complex discrepancies, document questions, system issues, and process exceptions to TCRP Operations leadership
- Support case administration without making legal, eligibility, claim-value, or policy decisions
- Protect confidential claimant, firm, and program information in accordance with established requirements
- Adhere to approved access, data handling, quality control, and documentation requirements
- Utilize only authorized systems, source documents, and communication channels
- Complete required training and follow updated procedures as communicated
Skills
- High school diploma or equivalent
- Prior data entry, records processing, claims support, legal operations, or administrative experience
- Demonstrated ability to enter and review high volumes of information accurately
- Strong attention to detail, organization, and follow-through
- Ability to follow written procedures and apply consistent data-entry rules
- Proficiency with Microsoft Excel, Outlook, Teams, and web-based systems
- Ability to work independently, manage assigned queues, and meet deadlines
- Ability to maintain confidentiality and appropriately handle sensitive information
Benefits
- Remote work arrangement
Company Overview