Note: The job is a remote job and is open to candidates in USA. Thryv is hiring a Sales Director to lead a team acquiring and growing small and mid-sized business clients. The role oversees seller development, pipeline and territory performance, consultative sales, and client onboarding, adoption, and retention.
Responsibilities
- Develop sales professionals. Recruit, onboard, coach, and retain top sales talent. Run regular 1:1s, ride-alongs, and call coaching. Build clear development plans that move every seller toward higher performance and promotion. Address performance gaps early and directly
- Drive new business acquisition. Set clear expectations for prospecting, outreach, and new client acquisition. Coach your team to open new doors across a high volume of SMBs in your market. Make sure every seller has a healthy, well-qualified pipeline
- Build pipeline and drive deals to close. Review pipeline with your team every week. Spot stalled deals, sharpen next steps, and step in on key opportunities. Coach sellers through discovery, demo, proposal, and close so deals move forward and get won
- Champion solution selling. Teach your team to lead with the customer’s goals, not the product. Coach them to diagnose real business challenges and connect the right Thryv solutions to the outcome the owner wants: more customers, less admin time, faster payment
- Foster long-term client relationships. Help your team earn trust and keep it. Set the standard for onboarding, adoption, and follow-through so SMB clients see real results, stay with Thryv, and grow with more of the suite over time
- Own the plan and the number. Build and execute territory plans that turn into results. Own team goals for sales, product adoption, client satisfaction, and retention. Make sure your numbers roll up to company objectives
- Be visible in the market. Represent Thryv in your local community through networking, chambers of commerce, and local business events. Be a visible, credible partner to small business owners
- Lead with data. Model strong CRM discipline in Salesforce. Use reporting, client performance portals, and order entry tools to inspect performance, forecast accurately, and coach with data
- Protect the brand. Enforce company policy, demo standards, and ethical selling. Lead by example
Skills
- Bachelor's degree (or international equivalent) or equivalent experience, required
- 8+ years of related experience, required
- 2+ years of experience as a Thryv Business Advisor, with a proven record of success across the full sales cycle from planning to close, required
- Proven track record of coaching and developing sellers and consistently exceeding results
- Strong command of solution selling and consultative sales methodology, with the ability to teach it
- Deep understanding of the SMB market and the challenges owners face
- Working knowledge of Thryv's SaaS suite and how it helps small businesses grow
- Advanced business acumen, with sound judgment in decisions, problem solving, and conflict management
- Strong communication and interpersonal skills, with the ability to build rapport, network, and lead with empathy, credibility, and authority
- Effective time management and the ability to balance competing priorities
- Comfortable with Salesforce CRM and data-driven pipeline management
- 10+ years preferred
Benefits
- Medical, dental, and vision plans
- A wellness program with added incentives
- 401(k) savings plan with company match
- Employee stock purchase plan
- Paid time off including holidays, vacation, sick, personal, and winter close
- Work-from-anywhere company
- Learning opportunities to enable employees to adapt, belong, and create a lifelong career
Company Overview