Note: The job is a remote job and is open to candidates in USA. Procom is searching on behalf of its Energy client for a permanent Data Center Field Service Engineer specializing in transformers. The role supports transformer lifecycle management for data centers and utility networks through remote and on-site service, installation, testing, troubleshooting, customer coordination, and compliance activities.
Responsibilities
- Deliver remote and on-site service for installation, maintenance, and advanced support
- Install transformer hardware, sensors, and accessories
- Configure and validate physical communication connectivity
- Integrate and test transformer software, including firmware upgrades
- Serve as the on-site contact for customers and subcontractors
- Strategically assign tasks to reduce costs and project time
- Test SEL relays using Omicron relay test sets or equivalent
- Employ standard industrial communication protocols, including Modbus and BACnet
- Perform protection relay testing at specified settings using an Omicron relay test set or comparable equipment
- Conduct electrical tests on transformers, such as bushing power factor and capacitance, core megger, TTR, winding resistance, insulation power factor, and insulation resistance
- Ensure compliance with applicable external and internal regulations, procedures, and guidelines
Skills
- Associate degree with 3 years of professional experience or High School Diploma/GED with 5 years of professional experience
- Physically fit for duty and fieldwork
- Proficient in Microsoft Office tools
- Valid driver's license and ability to travel up to 85%
- Work authorization permitting employment for Hitachi Energy in the United States
- Experience in data center fieldwork
- Familiarity with SEL relays and Omicron relay test sets
- Knowledge of industrial communication protocols
- Strong problem-solving skills
- Excellent communication and teamwork abilities
Benefits
- Remote work arrangement with occasional travel to the client's Raleigh, North Carolina office
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