Note: The job is a remote job and is open to candidates in USA. Stord is a commerce-enablement technology and fulfillment company that helps brands manage checkout, delivery, and related operations. The Data Analyst, Billing Systems will improve billing accuracy by developing and maintaining billing logic, investigating data discrepancies and system issues, and collaborating across Finance/Billing, Product, Engineering, and Operations. The role also supports interim automation and billing integration efforts as the company scales.
Responsibilities
- Using workflow automation tools to implement and refine billing logic to handle various rate card structures
- Troubleshoot and resolve issues related to upstream data quality shortfalls resulting in billing charge discrepancies
- Identify and document bugs, gaps, and feature requests related to the billing system
- Collaborate with the Product and Engineering teams to prioritize and implement system improvements
- Act as a liaison between the Finance/Billing team and the Product/Engineering team
- Communicate effectively with stakeholders to understand billing requirements and provide updates on system performance
- Work closely with operations team on understanding of how manual data entries are made in the system and corresponding issues that are cause by different reasons
- Work with various different teams on improving Unit of Measure ('UoM') for SKUs across Stord network
Skills
- Strong with billing processes and financial reporting
- Strong analytical and problem-solving skills: Ability to collect, analyze, and interpret data to draw meaningful conclusions. Ideally with experience in SQL, JSON Data Structures, BI tools, and other analytical tools. Strong Excel skills are a must
- Problem-solving, critical thinking, and collaboration skills. Someone who can analyze data, articulate their findings and create an action plan to drive improvements
- 2+ years experience as a Data Analyst, Business Analyst, System Administrator, Billing Associate or similar analytical role, preferably within e-commerce, logistics, or supply chain
Company Overview
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