Note: The job is a remote job and is open to candidates in USA. iQ Credit Union is a member-focused financial institution committed to employee growth, community service, and an inclusive work environment. The Data Analyst will support the Credit Union’s data culture by maintaining its Azure Fabric data warehouse and Power BI environment, developing self-service dashboards and analytical solutions, and enabling data-driven business decisions. The role also partners with stakeholders and technical teams while ensuring compliance with data governance, security, privacy, and regulatory requirements.
Responsibilities
- Build and maintain recurring dashboards/reports. Optimize solutions for data requests by leveraging and enhancing existing reporting when possible
- Use active inquiry and stakeholder consultation to define the underlying business challenge, ensuring data analyses and reporting provide relevant, value-driven outcomes
- Complete assigned analysis requests, reports, and ad hoc data inquiries submitted through the Jira ticketing system within established service expectations and timelines
- Generate target marketing lists and dashboards in support of the annual campaign calendar and strategic marketing projects
- Advise on and enhance reusable credit union data models, semantic models and ontologies to accelerate data driven decisions
- Continuously expand knowledge of data analytics, business intelligence tools, data governance, and industry best practices to improve analytical capabilities across the organization
- Promote a culture of data-driven decision-making by translating data insights into actionable recommendations and encouraging the effective use of data across business units
- Translate complex data concepts, methodologies, and analytical findings into clear, business-relevant language for technical and non-technical audiences
- Document, communicate, and support the implementation of analytics, reporting, and system changes affecting business processes and stakeholders
- Develop and maintain comprehensive documentation outlining the purpose, functionality, data sources, assumptions, and intended use of dashboards, reports, and analytical solutions. Ensure reporting solutions align with business requirements, data governance standards, and organizational objectives
- Develop, implement, and maintain analytical solutions and processes in compliance with Information Security policies, data privacy requirements, and established governance standards
- Ensure appropriate controls are applied to protect confidential, sensitive, and proprietary information during the development, testing, and deployment of reporting and analytics solutions
- Participate in projects as requested. Develop time estimates, requirements and scope related to data analytics
- Partner with the development team to provide SQL queries and tables to support custom development activities. Partner with the entire Information Systems Team to brainstorm strategies
- Write advanced queries in data warehouse to support custom reporting requests. Create executive dashboards in Power BI to support strategic decision making
- Identify and create key performance indicators at all levels of the organization from individual to executive-level
- Analyze data to provide key insights, trends and recommendations to leaders across the organization
- Maintain awareness of trends and advancements in programming technology and apply these advancements into programs as appropriate. Develop and maintain relationships with other Symitar clients to facilitate information sharing regarding programs and programming issues
- Actively participate and support an environment that encourages cross training and knowledge sharing
- Support the Software and BI Development department by participating as a team member, respond to staff support IS requests. Consistently meet support standard timelines
- Demonstrate strong regulatory knowledge applicable to this position and understand and comply with government regulations with particular emphasis on the Bank Secrecy Act (BSA), US Patriot Act and related regulations
- Actively participate and fulfill expectations in the Credit Union Email Security Awareness Program as outlined in the Information Security Program Acknowledgement document
Skills
- Experience: Three years to five years of similar or related experience
- Education: Equivalent to a college degree (BS or BA in a relevant field)
- Candidates must reside in one of iQ Credit Union's approved hiring states: Washington, Oregon, Arizona, Mississippi, or Michigan
Benefits
- Remote position with occasional on-site attendance required for meetings and business needs.
- IQ pays 100% of the monthly medical, dental and vision premium for you AND your dependent children.
- IQ matches up to 6% of your 401(k) contributions.
- 11 paid holidays plus vacation and sick time accruals.
- Paid Community & Event Volunteer opportunities.
- Paid Wellbeing hours to help you recharge and thrive.
- Student loan repayment match up to $100 per month.
- Tuition reimbursement to support your educational advancement.
- An annual match to amplify your nonprofit giving.
Company Overview