Note: The job is a remote job and is open to candidates in USA. Patriot Growth Insurance Services is a growth-focused national insurance services firm that partners with agencies across the United States. As a Cyber Account Manager, you will work with brokers and underwriters to provide cyber insurance solutions, ensuring clients receive accurate and timely coverage while building strong professional relationships.
Responsibilities
- Manage new and renewal cyber insurance placements so broker partners receive timely, accurate coverage solutions for their clients
- Partner with internal brokers to evaluate risks, review submissions, and identify the best market options for each opportunity
- Prepare client proposals and coverage comparisons so clients clearly understand their options and can make informed decisions
- Work with carriers and underwriters to negotiate quotes, resolve underwriting questions, and keep placements moving forward
- Review policies, endorsements, audits, and billing activity so every account is accurate from submission through policy issuance
- Utilize Patriot's Digital Trading Marketplace and agency management systems to streamline quoting and improve the client experience
- Coordinate certificates, premium financing, surplus lines compliance, and policy changes so every account remains compliant and well-managed
- Support broker partners with claims questions by connecting them with the appropriate carrier resources and helping guide the process
- Mentor Account Analysts by delegating work, reviewing deliverables, and helping develop the next generation of talent within the practice
- Build strong relationships with broker partners, carrier representatives, and internal teams so every client receives exceptional service
Skills
- Active Property & Casualty Insurance License
- Experience in commercial insurance account management, preferably within cyber, professional liability, or specialty lines
- Strong understanding of commercial insurance coverages, policy structures, and underwriting processes
- Experience managing multiple accounts while maintaining exceptional attention to detail and service
- Strong communication and relationship management skills
- Authorization to work in the United States without current or future employer sponsorship
- Experience working in a wholesale brokerage or specialty insurance environment
- Experience using AMS360, Applied EPIC, or similar agency management systems
- Bachelor's degree in Business or a related field
- Experience mentoring or supporting junior team members
- Knowledge of surplus lines regulations and compliance processes
- Experience working with digital quoting platforms or insurance marketplace technology
Benefits
- In addition to a competitive salary, we offer a comprehensive health and welfare program for employees, eligible family members, and domestic partners.
- Employees become eligible for benefits on the first of the month following 30 days of employment.
- Medical, Dental, and Vision Benefits
- Flexible Spending Account (FSA) and Health Savings Account (HSA)
- Commuter Transit Programs
- Company-paid Short-Term Disability, Long-Term Disability, and Group Term Life Insurance
- Company-paid Employee Assistance Program
- Paid Parental Leave
- Paid Holidays
- Personalized PTO
- 401(k)
Company Overview