Note: The job is a remote job and is open to candidates in USA. Traveling with Michaila is seeking a dependable and service-driven Customer Support Representative to assist clients in a fully remote setting. The role focuses on responding to inquiries, providing accurate updates, coordinating schedules, documenting interactions, and following up on outstanding requests.
Responsibilities
- Respond to customer inquiries via email and messaging platforms
- Provide accurate information, updates, and next steps
- Assist with scheduling, confirmations, and general coordination
- Document interactions and maintain organized client records
- Follow up on outstanding requests to ensure completion
- Deliver friendly, professional service in every interaction
Skills
- Strong written and verbal communication skills
- Comfortable working independently in a remote setting
- Detail-oriented and able to manage multiple tasks
- Tech-comfortable and quick to learn new systems
- Reliable with strong time management skills
- Must be a citizen of the US, UK, LATAM, Spain, or Australia
- Customer service or client-facing experience preferred (not required)
Benefits
- 100% remote flexibility
- Structured training and clear systems provided
- Supportive team environment
- Opportunity for long-term growth
Company Overview