[Remote] Customer Services Representative I (Patient Collections)

Note: The job is a remote job and is open to candidates in USA. Florida Cancer Specialists & Research Institute is a cancer care organization providing clinical treatment and research services. The Customer Services Representative I will support patients with self-pay balances, review accounts receivable, determine appropriate next steps, and process payments and adjustments.

Responsibilities

• Provide assistance, support and direction to Florida Cancer Specialist (FCS) patients via incoming and outbound calls regarding self-pay balances due
• Review assigned portion of patient accounts receivable to determine if assistance can be provided and/or next steps needed based on standard operating procedures
• Post patient payments and adjustments as required based on standard operating procedure
• Explanation of Benefits (EOB)Knowledge desired

Skills

• High School Diploma or GED required
• One (1) year of customer service and accounts receivable experience
• Experience with Word, Excel, organizational skills, strong written and verbal communication skills required
• Six (6) months of medical experience preferred

Benefits

• Significant professional opportunities
• Career advancement
• Training
• Tuition reimbursement
• 401-K match
• Pet insurance
• Legal insurance
• Comprehensive benefits packages

Company Overview

Founded in 1984, Florida Cancer Specialists & Research Institute (FCS) is the largest independent medical oncology/hematology practice in the United States. It was founded in 1984, and is headquartered in Ft Myer, Virginia, USA, with a workforce of 1001-5000 employees. Its website is https://www.flcancer.com.

Company H1B Sponsorship

Florida Cancer Specialists & Research Institute has a track record of offering H1B sponsorships, with 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.