Note: The job is a remote job and is open to candidates in USA. VBeyond Corporation is a company focused on providing customer service solutions, and they are seeking a Customer Service Representative with a Property and Casualty license. The main responsibilities include resolving customer inquiries and demonstrating empathy towards callers.
Responsibilities
- Resolve questions and issues that require an agent’s license
- Show interest, compassion and empathy for the caller’s situation
Skills
- Active Property and casualty license required
- 1+ years customer service experience
- Insurance experience
- Excellent communication skills (both written and verbal)
- Excellent computer skills, including typing proficiency, multi-tasking between online applications
- Ability to maintain multiple customer communications at the same time (eg. multiple chats)
- Working knowledge of Microsoft products (Outlook, Excel, folders)
- Working knowledge of property and casualty policies and related processes and procedure
Company Overview