Note: The job is a remote job and is open to candidates in USA. Leisure Life Travel is expanding its remote support team and is seeking a friendly, dependable Customer Service Representative. The role involves assisting families with their legal services and identity theft protection membership benefits through various communication channels.
Responsibilities
- Answer member questions by phone, text, and email about their legal and identity protection benefits
- Guide new members through onboarding so they get the most from their membership
- Follow up with prospective members to schedule a brief introductory call
- Track conversations and next steps in our CRM
Skills
- Warm, clear communicator who's comfortable on the phone and in writing
- Self-motivated and organized, with a reliable home internet connection
- Coachable and eager to learn
- Customer service, sales, or call center experience is a plus but not required
Benefits
- 100% remote - work from anywhere in the US, on your schedule
- Flexible schedule
- Paid training and hands-on mentorship from day one
- Supportive, close-knit team culture
Company Overview