Note: The job is a remote job and is open to candidates in USA. Cooling Systems Caribe, Inc. is a manufacturer of radiators and related products located in Aibonito. They are seeking a Sales & Customer Service Representative to assist customers with quotes and ensure efficient order processing from start to finish.
Responsibilities
- Prepare quotes and complete sales transactions with customers by phone, email, text, and in person
- Serve as a primary point of contact for customers, providing clear and professional communication
- Support outside sales representatives with quotations, order processing, and customer follow-up
- Create detailed and accurate work orders for manufacturing to ensure proper production
- Invoice customers and support billing and accounts receivable using QuickBooks
- Maintain accurate records, pricing information, and documentation to keep orders and operations running smoothly
Skills
- Fluent Spanish and English (required for communication with both local and mainland U.S. customers)
- Strong communication and interpersonal skills
- High attention to detail and accuracy in documentation
- Ability to stay organized and work effectively in a fast-paced environment
- Dependability, punctuality, and a strong work ethic
- Willingness to learn - full training is provided
Benefits
- Stable full-time schedule (Monday-Friday, 8:00 a.m.-5:00 p.m., with alternate Saturday mornings)
- Quarterly performance-based bonuses
- Health plan
- 401(k)
- Opportunities for professional growth and skill development
Company Overview