Note: The job is a remote job and is open to candidates in USA. Burlington Stores, Inc. is a rapidly growing brand in the retail sector, and they are seeking a Part Time Customer Service Lead. In this role, you will be responsible for leading customer service initiatives, motivating associates, and ensuring a positive shopping experience for customers.
Responsibilities
- Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team
- Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism
- Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions
- Coordinate meal and break periods and monitor schedule adherence
Skills
- Strong leadership skills
- Friendly, outgoing demeanor
- Interest in retail
- Ability to thrive in a fast-paced environment
- Ability to work a flexible schedule including early mornings, nights, weekends and holidays as required
- Ability to lift and move boxes weighing 40 lbs. or more
- Ability to stand and walk for extended periods of time
Benefits
- Competitive wage
- Flexible hours
- Associate discount
- Part-time associates, based on hours worked, may be eligible for Burlington’s benefits package which includes medical coverage and a 401(k) plan
- Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service
- Up to 8 paid holidays
- Paid sick time in accordance with applicable law
- A variety of training and development opportunities so our associates can grow with us
Company Overview