Note: The job is a remote job and is open to candidates in USA. FranklinCovey is a leadership and organizational performance partner that helps organizations translate strategy into consistent execution. The Senior Instructional Designer adapts FranklinCovey content to meet client needs and designs high-impact learning experiences that drive behavior change and measurable business results. The role collaborates with internal teams, clients, and cross-functional stakeholders on instructional design, customization, quality improvement, and project management.
Responsibilities
- Serve as the lead instructional designer for internal projects as assigned by the Custom Operations Manager
- Design and/or customize learning experiences, content, and tools to support:
- Core and emerging FranklinCovey offerings in partnership with internal teams such as Content/Product, Delivery Consultants, 4DX/HCS, etc
- The Custom team (e.g., internal processes, toolkits, enablement content, internal training)
- Serve as the instructional designer for Customer projects as assigned by the Custom Operations Manager
- Collaborate with FC Solution Consultants and clients to adapt core FranklinCovey content for specific client contexts
- Configure existing content (courses, modules, tools, reinforcement assets) to fit client industry, culture, language, and use cases while preserving FranklinCovey IP and standards
- Apply adult learning principles, learning science, and experience design frameworks to ensure all internal and custom solutions drive behavior change and performance outcomes
- Create clear design artifacts (design documents, outlines, storyboards, wireframes) that guide development, production, and delivery
- Integrate application and measurement strategies (e.g., practice, reflection, manager involvement, assessments, and on-the-job experiments)
- Gather and use feedback from pilots, Account Teams, Delivery Consultants, internal stakeholders, and client engagements to refine and enhance designs
- Maintain documentation and version control so that effective internal designs and custom solutions can be reused, scaled, or productized
- Work with the Custom Operations Manager to prioritize and sequence internal projects, estimate effort, and manage timelines
- Facilitate working sessions, design reviews, and feedback loops with cross-functional partners
- Communicate design rationale, options, and trade-offs to non-design stakeholders in clear, accessible language
- Partner closely with internal stakeholders (Content, Delivery, Practices, Marketing, Product, etc.) to clarify needs, recommend design approaches, and align on requirements, scope, timelines, and success criteria
Skills
- • Bachelor's degree in Instructional Design
- • 7+ years of experience in instructional design or learning experience design, preferably in a corporate, consulting, or professional services environment
- • Demonstrated experience leading projects that involve net-new design and customization of existing content
- • Proven ability to design across multiple modalities (ILT, VILT, digital, blended, microlearning)
- • Strong knowledge of adult learning principles and instructional design methodologies (e.g., ADDIE, SAM, design thinking)
- • Excellent written and visual communication skills, with an ability to simplify complex concepts and create clear, engaging, application-oriented materials
- • Strong project and time-management skills; able to handle multiple priorities and stakeholders in a fast-paced, deadline-driven setting
- • Comfort collaborating with diverse, cross-functional teams and incorporating feedback into iterative desig
- • Proficiency with learning authoring and design tools
- • Experience with leadership development, productivity, trust, execution, or culture-change content areas
- • Familiarity with FranklinCovey frameworks, models, and brand voice
- • Experience partnering with facilitators/delivery consultants and product/content teams
- • Proficiency with project management technologies such as Asana, Smartsheets, etc
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- HSA
- Employee stock purchasing program
- 401(k)
- Paid time off
- Holiday pay
Company Overview