Note: The job is a remote job and is open to candidates in USA. Loop is building a digital asset function and is hiring a Custody Operations Manager to own custody, controls, and settlement operations across its digital asset holdings. The role will establish and operate custody architecture, approval frameworks, reconciliations, vendor management, documentation, audit support, and incident response while maintaining strong segregation of duties.
Responsibilities
- Evaluate and select custody arrangements: qualified custodian, multi-signature self-custody, or a combination, and document the reasoning
- Design wallet tiering across cold, warm, and operational balances, with defined purposes and limits
- Establish key management: who holds what, how backups are stored, how access is recovered
- Run key ceremonies and periodic recovery testing, including the scenario where a key holder is unavailable
- Build the approval matrix: initiator, approver, executor, and the thresholds that separate them
- Maintain address whitelisting and the process for adding to it
- Set and enforce transaction limits, and own the exception process
- Ensure segregation of duties holds in practice, not just on paper
- Reconcile holdings against internal records and on-chain state on a defined cadence
- Investigate and close breaks; maintain the record of what broke and why
- Manage settlement and asset movement between flows
- Coordinate with treasury, trading, and stablecoin operations on their custody needs without relaxing controls for convenience
- Own relationships with custodians and infrastructure providers
- Conduct diligence before onboarding and monitor continuously afterwards
- Track service levels, incidents, and insurance arrangements
- Maintain a viable alternative rather than a single point of dependency
- Write and maintain the policies and procedures that govern all of the above
- Keep an audit trail that survives both an external audit and a change of personnel
- Support external accountants and auditors on holdings verification
- Run incident response for custody events: what happens, who is notified, who acts
Skills
- Five or more years in operations, treasury operations, or controls, with at least three involving digital asset custody
- Hands-on experience operating institutional custody: qualified custodians, multi-signature, or MPC — not only evaluating them
- Practical understanding of transaction finality and what it means for control design: verification happens before sending, because there is no recall
- Experience with reconciliation against on-chain state, including breaks you actually found and closed
- The temperament to hold a control under pressure from people who want an exception
- Documentation discipline: written procedures, maintained rather than written once
- Traditional treasury operations, custody, or audit background before digital assets
- Experience building a control function from nothing rather than inheriting one
- Familiarity with key ceremony procedure and recovery testing
- Exposure to external audit of digital asset holdings
Benefits
- Performance bonus tied to control quality and operational reliability
- Comprehensive health insurance: medical, dental, and vision, employer-funded
- 401(k) with company matching
- Fully remote within the United States
- Annual budget for training, certifications, and conferences
- Paid time off
Company Overview