Note: The job is a remote job and is open to candidates in USA. Infinite Tek Inc. is seeking a CRM Data Analyst to support the integration and management of customer data across CRM platforms and enterprise data warehouse systems. The role focuses on building data pipelines, developing Customer 360 views, supporting data modeling and analytics workflows, and ensuring data quality, governance, and regulatory compliance.
Responsibilities
- Design, build, and maintain data pipelines that integrate CRM platforms (e.g., Salesforce, Siebel, Microsoft Dynamics, Pega) with the enterprise data warehouse
- Develop and maintain Customer 360 views by consolidating data from core banking systems, CRM, and other source systems
- Write and optimize complex SQL queries, stored procedures, and ETL/ELT workflows to support reporting, analytics, and campaign management
- Support dimensional data modeling (star/snowflake schemas, Slowly Changing Dimensions) for customer, product, and relationship data
- Ensure data quality, lineage, and governance standards are met, particularly for PII and regulated customer data
- Collaborate with business teams (marketing, relationship managers, compliance, risk) to translate requirements into data solutions
- Troubleshoot data discrepancies between CRM and EDW systems and drive root-cause resolution
Benefits
- Remote work from Arizona or North Carolina
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