Note: The job is a remote job and is open to candidates in USA. One Call provides care coordination and support services that help injured workers get the care they need. The Corporate Account Manager manages client relationships, sells products and services, supports strategic account executives, and drives client satisfaction, retention, and revenue growth.
Responsibilities
- Significant focus should be on client retention and developing/executing account plans to ensure continued revenue growth
- Demonstrates product knowledge including solutions, markets, and competitive intelligence
- Leverages client-facing data to reinforce One Call value proposition
- Leverages internal data to identify opportunities for improving service delivery and increased revenue
- Provides accurate and timely sales forecasts
- Develop relationships with desk-level buyers, pulling through revenue at the user level
- Ensures accurate content and certification of information in CRM software for assigned clients
- Within the client organizations, builds network of influencers and maintains knowledge of products and services utilized
- Identifies and mitigates at-risk business
- If working with federal government contract clients, employee is required to receive federal government clearance for handling sensitive information. Employees are also required to receive annual security awareness training
Skills
- Bachelor's degree or the equivalent combination of education, training, or work experience
- A minimum of 3 years of sales or equivalent experience required
- Good understanding of One Call products and services
- General knowledge of workers' compensation industry
- Communicates ideas both verbally, in written form and via presentation in a clear, concise, and professional manner appropriate to audience including executive levels
- Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public
- Ability to work in an environment that aligns with the company's diversity, equity, inclusion and belonging standards
- Ability to work both independently and in a team environment
- Expert knowledge of Microsoft Office suite of applications, CRM software, and data visualization tools
- 5 years or more preferred
- Ability to show established track record of involvement in industry trade groups preferred
Benefits
- Remote-first company; almost all positions receive the flexibility of working from home.
- 8 company holidays and 2 personal days every year.
- Minimum of 18 days of paid time off for all colleagues.
- Medical, dental, vision, and pet insurance.
- 401(k) matching program.
- Company-paid life insurance and short- and long-term disability coverage.
- Colleague Assistance Program providing free counseling and financial services.
- One Call Foundation financial assistance during times of unexpected hardships.
Company Overview