[Remote] Coordinator, International Operations Team, Temporary

Note: The job is a remote job and is open to candidates in USA. CIEE is hiring a Coordinator for its International Operations team, which supports International Representatives working with inbound exchange programs. The role assists with program operations, reporting, data and compliance reviews, system updates, and customer service inquiries.

Responsibilities

• Support sales and operational efforts for Exchange programs by working closely with teammates and International Representatives
• Run and analyze regular reports, as assigned, to support International Representative performance management
• Review high volume of data for accuracy
• Review annual compliance documents for accuracy
• Review integrity and completeness of participant data
• Update system data for participant and program contacts
• Provide superior customer service to International Representatives, answering a high volume of email inquiries with timeliness and troubleshooting problems related to systems, program regulations, financial statements, program applications and placements, and other issues as they arise
• Willingness to take on new projects and operational duties as assigned by both the sales and operational teams

Skills

• A minimum of one year of customer service and administrative experience
• Post-secondary degree
• Very strong attention to detail (in reviewing both data and written documents)
• Ability to take initiative and maintain flexibility with job duties
• Highly proficient in Microsoft Outlook, Excel, and Word
• Comfortable learning new technology
• Team-oriented approach and ability to see the big picture
• Excellent organizational and time-management skills
• Excellent interpersonal and communication skills
• Ability to maintain professional demeanor in a busy environment and within tight deadlines
• Energetic with a strong work ethic
• Ability to work across cultures
• Commitment to CIEE's core values and mission
• International work or study abroad experience strongly preferred

Benefits

• Remote work: US Remote (and Canada when applicable)

Company Overview

Since 1947, CIEE: Council on International Educational Exchange, has been in pursuit of its mission, "to help people gain understanding, acquire knowledge, and develop skills for living in a globally interdependent and culturally diverse world." Throughout our history, we have had the unique opportunity to serve this mission. It was founded in undefined, and is headquartered in Portland, Maine, US, with a workforce of 501-1000 employees. Its website is https://www.ciee.org/go-abroad/college-study-abroad?utm_campaign=sa-social-organic&utm_medium=social&utm_source=linkedin&utm_content=linkedin_profile.