Note: The job is a remote job and is open to candidates in USA. JuiceX is a rapidly growing prediction markets exchange, and they are seeking Control Center Analysts to support real-time monitoring and operational oversight of their Exchange. This role involves observing live trading activity, identifying market anomalies, and ensuring regulatory compliance for market integrity.
Responsibilities
- Monitor real-time trading activity to identify disorderly trading, system issues, or market anomalies
- Escalate potential incidents in accordance with internal procedures and regulatory expectations
- Support coordination of responses to trading disruptions, system malfunctions, or participant errors
- Assist in the review and documentation of events that may require trade adjustments or cancellations
- Maintain detailed and accurate records of incidents, alerts, and actions taken
- Communicate effectively with Market Operations, Compliance, and Technology teams during live events
- Follow established procedures to ensure actions are consistent, fair, and transparent
- Support continuous improvement of monitoring processes, tools, and runbooks
- Participate in shift coverage to ensure continuous oversight of exchange activity
Skills
- Bachelor's degree
- 2+ years of experience in exchange operations, trading support, surveillance, or related roles
- Ability to operate effectively in a real-time, high-pressure environment
- Experience with monitoring tools, dashboards, or alerting systems
- Strong attention to detail and situational awareness
- Clear written and verbal communication skills
- Willingness to work shifts, including nights, weekends, or holidays as needed
- Experience in exchange operations, trading support, market surveillance, or real-time monitoring environments
- Familiarity with trading systems, order flow, or financial market operations
- Experience working at an exchange, FCM, broker-dealer, or trading firm
- Familiarity with market structure and trading behavior
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